District Head, Relationship Management

Add expected salary to your profile for insights Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in‑class products and services. We seek to attract high‑calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further. District Head, Relationship Management Commercial Banking – Business Banking Hang Seng’s Commercial Banking business provides customised one‑stop financial solutions to our corporate customers, from prime small and medium‑size businesses to publicly listed companies. For customers conducting business locally or around the world, we offer a comprehensive range of services including corporate lending, trade and receivables finance, structured loan, cash management, investment, treasury services, insurance and e‑Banking services. As a reliable financial partner, we attend to the specific business needs of our customers and provide efficient tailor‑made banking solutions through our relationship managers and dedicated specialists. We are currently seeking a high‑calibre professional to join our department as District Head, Relationship Management , reporting to Head of Business Banking. Responsibilities Formulate, implement and manage tactical campaigns to support the achievement of Business Banking’s plan on growth and customer experience. Drive a mindset and skill change among his/her teams and encourage cross‑department / division / border collaboration. Lead, direct and supervise multiple sales teams to achieve the respective sales/income targets and deliver excellent services to SME customers. Set expectations, share best practice and manage, monitor, coach and develop leaders to ensure that they maximise their performance, meet the required standards and continuously develop their capabilities. Ensure all sales teams adhere to the internal and external policies of the Bank and regulators, despite the highly competitive commercial market. Requirements Significant banking experience with at least 3 years’ experience in serving the SME segment, and a minimum of 3 years in a management / supervisory role. Passes the Insurance Intermediaries Qualifying Examinations and fulfills the competency requirements to carry out regulated activities as defined under the Securities and Futures Ordinance. Strong self‑motivation and team leadership. Strong sales and customer orientation, with excellent communication, interpersonal and analytical skills. Strong sense of managing credit and financial crime risk. Proficiency in both English and Chinese; fluency in Putonghua is an advantage. High level of customer centricity mindset with dedication to deliver exceptional quality services for customers. Professional qualifications such as Enhanced Competency Framework (ECF) and/or Certified Banker (CB) under Hong Kong Institute of Bankers (HKIB) would be an advantage. Benefits You’ll achieve more when you join Hang Seng Bank Limited. Issued by Hang Seng Bank Limited Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong. All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies, a copy of which may be obtained by the applicant upon request. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Bank and its related companies. The personal data of unsuccessful job applicants may be retained for a maximum of two years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Bank to do so, after which the personal data will be destroyed. #J-18808-Ljbffr