Customer Success

About Lendela Founded in 2018, Lendela is a fast-growing fintech on a mission to simplify financing and enable greater financial access. Our platform matches borrowers with personalised loan options through a simple application, empowering borrowers with choice and transparency while offering an alternative to the cumbersome and opaque traditional lending...

It's a new day with a new opportunity at 8am! About the role 8am is scaling rapidly, and customer value is at the core of our growth engine. The Director of Customer Success will lead our Enterprise customer segment, oversee the Solution Consulting function, and own the delivery of outcomes that drive GRR, NRR, customer adoption, and value realization . The...

As a Senior Customer Success Manager, you will lead initiatives to ensure customer satisfaction, retention, and long-term value. You will act as a strategic partner to clients, understanding their goals, identifying opportunities to maximize product or service adoption, and driving outcomes that align with both customer and organizational objectives. Your...

Job Description About the role Sitting under the Operations Department, this is a pivotal role which involves partnering with Sales to drive behavioural change, adoption and sustainable growth of product usage within our customer segments. Your role is therefore crucial for our business purpose to help our customers succeed. Based in the Hong Kong office,...

About the Role Associate Customer Success Manager – ServiceNow This role is part of the Global Guided Impact organization. The CSM is a named resource to customers who purchase ServiceNow Impact Guided, a value acceleration product that combines predictive software with human ingenuity to help customers adopt ServiceNow solutions quickly, optimize platform...

Head of Customer Success (SaaS, Payment) As a Head of Customer Success (SaaS Solution, Payment), your main responsibilities will include: Develop and execute customer success strategies aligned with regional and global goals. Manage full client lifecycle: onboarding, monitoring, renewals, and upselling. Build strong client relationships, understand...

Hong Kong, Hong Kong SAR, Hong Kong Coverage & Solutions About the job Customer Success and Engagement Manager Wizpresso is an award-winning RegTech company based in Hong Kong that leverages domain-specific AIto streamline regulatory compliance, financial &ESG reporting, and due diligenceworkflows. Our solutions empower legal and compliance, sustainability,...

Join to apply for the Manager, Customer Success, FMCG role at NielsenIQ Company Description When you walk into a store or go online and see a wide array of products, do you ever get curious about who the shoppers are and what they are buying? When you see a new product in the market for the first time, do you think it will be a success or failure? Do you...

Join to apply for the Customer Success and Engagement Manager role at Wizpresso 濃說 About Wizpresso Wizpresso is an award-winning RegTech company based in Hong Kong that leverages domain-specific AI to streamline regulatory compliance, financial & ESG reporting, and due diligence workflows. Our solutions empower legal and compliance, sustainability, and...

A leading metal injection molding company in Hong Kong is looking for a customer support role. The position involves handling customer enquiries, providing after-sales support, and monitoring project status. An ideal candidate should have a diploma, 3-5 years of sales admin experience in the Electronics or Manufacturing industry, and be proficient in English...