Distribution Training Manager/ Senior Manager

16 hours ago


Kowloon, Hong Kong SAR China AXA Hong Kong and Macau Full time

Distribution Training Manager/ Senior Manager AXA Hong Kong and Macau is a member of the AXA Group, a leading global insurer with presence in 50 markets and serving 95 million customers worldwide. Our purpose is to act for human progress by protecting what matters. As one of the most diversified insurers in Hong Kong, we offer integrated solutions across Life, Health and General Insurance. We are the largest General Insurance provider and a major Health and Employee Benefits provider. Our aim is to not only be the insurer to provide comprehensive protection to our customers, but also a holistic partner to the individuals, businesses and community we serve. At the core of our service commitment is continuous product & service innovation and customer experience enrichment, which is achieved through actively listening to our customers' needs and leveraging and investing in technology and digital transformation. We embrace our responsibility to be a driving force against climate change and a force for good to create shared value for our community. We are proud to be the first to address the importance of mental health through different products and services and thought leading iconic research. Our overall Sustainability Strategy, with emphasis on climate strategy and biodiversity commitment, is developed based on TCFD recommendations. We are committed to integrating environmental, social and governance factors across our business and strive to contribute to a sustainable future through 3 distinct roles - as an investor, an insurer and an exemplary company. AXA is an equal opportunity employer. We are committed to promoting Diversity and Inclusion (D&I) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued. We welcome and treasure diverse profiles to join our big family, and to build an inclusive culture together which allows everyone to maximise their personal potential. Our people strategies are designed to enhance employee well-being and professional growth, ultimately empowering them to excel within the company. Click here to learn more about our Benefits ( , Culture ( & Career Development ( MAIN PURPOSE OF JOB: To assist Distribution Training Director to develop long term agency managers training plan, strategies and policies. To manage the agency manager training, ensuring the achievement of the desired outcomes. To uphold the high quality of training programs and training support to all sales channels. KEY ACCOUNTABILITIES: To design and revamp the training curriculum for agency managers with materials to meet the AXA culture and business goal. To identify training needs & results analysis. To develop and deliver the agency manager training programs in different levels including junior level, middle level and senior level managers To keep the training content & training methodologies updated so as to maintain high quality of training for sales channels. To coach and monitor training team development. To monitor the CPD accreditation and CPD programs To maintain & update training tracking reports To lead the team and participate in different awards competition To lead the AI training project To handle audit/ regulatory review projects To lead the LMS project EXPERIENCE & QUALIFICATIONS: University degree of any discipline FLMI, IIQA and insurance qualification preferred At least 8 years training experience and 3 years management experience in agency management, agency training or sales management in life insurance industry. Good leadership and coaching skills Excellent communication and interpersonal skills Good presentation and course facilitating skills. Work under pressure and self-motivated Good command of both spoken and written English and Chinese Good PC skills including Word, Excel and PowerPoint #J-18808-Ljbffr



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