Sales Engineer

1 day ago


Kowloon, Hong Kong SAR China Aline Company Limited Full time

Sales Engineer / Customer Service Coordinator (Ref: KWN227) We are recruiting on behalf of our client, a reputable Japanese trading company specializing in commercial kitchen equipment. They are seeking a proactive and customer-focused Sales Engineer / Sales Executive to drive service coordination and client engagement. Key Responsibilities Serve as the first point of contact for customer service and troubleshooting inquiries, including initial responses during non-working days. Coordinate between customers and service technicians to ensure smooth issue resolution (no hands‑on repairs required). Track and manage service requests, providing daily updates to the Service Manager and Managing Director. Build strong client relationships by proactively proposing maintenance contracts, equipment upgrades, water filter replacements, and upselling opportunities. Review technician inspection reports and prepare accurate service quotations. Support ad‑hoc assignments as needed. Candidate Profile Experience : Minimum 3 years in technical sales or service coordination within the catering or foodservice equipment industry. Education : Business or engineering‑related background preferred. Languages : Fluent in Cantonese and English; Japanese proficiency is an advantage. Skills : Proficient in MS Office (especially Excel and Outlook); strong communication, interpersonal, and problem‑solving abilities. Personal Attributes : Honest, proactive, and self‑motivated with a positive attitude, strong accountability, and the ability to work independently. Package Salary up to 23K 5‑day work Discretionary Bonus Medical Insurance Our Professional Consultants are always pleased to support you, just send a message by WhatsApp or give a call at ( ‑6406, or send your CV to us. Your application will include the following questions: Which of the following statements best describes your right to work in Hong Kong? What's your expected monthly basic salary? How many years' experience do you have as a customer service coordinator? How many years' experience do you have in a technical support role? Which of the following Microsoft Office products are you experienced with? Which of the following languages are you fluent in? #J-18808-Ljbffr


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