Corporate Client Service, Senior Advisor
2 weeks ago
At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. It’s about finding new ways to not only better people’s lives, but to better the communities and environments we live in, encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030. And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business. About The Role Supervise sub‑team(s) to meet or exceed the client retention and service‑to‑sales targets, key performance benchmarks, as well as compliance and customer service standards. Responsibilities Provide Customer Service and Administration to the assigned portfolio. Client Retention and Service‑to‑sales Ensure meeting or exceeding the client retention and service‑to‑sales targets, key performance benchmarks, as well as compliance and customer service standards. Identify areas of improvement and streamline the existing procedures and processes to enhance customer experience. Administrative Procedures Review Identify areas of improvement and streamline the existing procedures and workflows (e.g., handling of MPF enquiries) focusing on EODB and efficiency to enhance customer experience, and to strengthen control. Work closely with Team Leader of ERM & MPFA Enquiry Team, BST, MIS and respective module owners to implement the streamlined initiatives aiming to align with AIAPT’s strategic goals and industry development. Provide regular progress update to Team Leader of ERM & MPFA Enquiry Team on the streamlined initiatives. People Management Support Team Leader in coaching and supervising junior staff towards client‑focused and continuous improvement. Assist team members in prioritizing tasks and arrange resources within the team, including account hand‑over. Other Responsibilities Act as a module owner to lead projects. Perform any other duties and projects as assigned. Job Requirements University graduate preferred with minimum 5 years customer services/operations experience. Good knowledge of MPF/ORSO retirement schemes, group insurance and investment products. Self‑motivated and customer‑orientated. Good communication and interpersonal skills. Outgoing personality with good presentation skills. Good time management and organization skills. Good staff coaching skills. Proficient in both spoken and written Chinese and English. Others Preferred to obtain the license of Insurance Authority (IA) (Paper 1, 2, and 3) or Mandatory Provident Fund Schemes Authority (MPFA) (Paper 4). Ensure team members who perform regulated activities have obtained the relevant licences and fulfilled the licensing requirements. Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Other Industries Insurance #J-18808-Ljbffr
-
Senior Client Advisor/ Client Advisor
6 days ago
hong kong, Hong Kong SAR China Bottega Veneta Hong Kong Ltd Full timeWe are currently seeking a Senior Client Advisor/Client Advisor who will report to the Store Manager as part of our dynamic team in Hong Kong. How you will contribute: Achieve sales targets in line with company strategy and use effective selling techniques to maximize the business potential of the stores. Share information and best practices in order to...
-
(INITIAL GENTLEMAN) Senior Client Advisor
1 week ago
hong kong, Hong Kong SAR China INITIAL FASHION Full timeJoin to apply for the (INITIAL GENTLEMAN) Senior Client Advisor / Client Advisor role at INITIAL FASHION 2 days ago Be among the first 25 applicants Join to apply for the (INITIAL GENTLEMAN) Senior Client Advisor / Client Advisor role at INITIAL FASHION “The Unusual Experience - It has truly been an extraordinary experience.It touches your soul with five
-
Client Advisor Associate
4 days ago
Hong Kong Island, Hong Kong SAR China Michael Page International (Hong Kong) Limited Full timeA reputable global alternative asset manager in Hong Kong Steadily growing business development team in Hong Kong About Our Client The employer is a global alternative asset management firm in Hong Kong, known for delivering tailored banking and investment solutions. They are committed to offering innovative financial services while prioritizing client...
-
Head of Corporate Services
35 minutes ago
Hong Kong Island, Hong Kong SAR China Ocorian Corporate Services (HK) Limited Full timeAdd expected salary to your profile for insights We are seeking an experienced and strategic Director of Corporate Services to lead our Corporate Services division at Ocorian, ensuring it operates effectively, efficiently, and profitably. The successful candidate will collaborate closely with the Regional Head of APAC and the Business Development Team to...
-
Treasury Marketing Advisor for Corporate Clients
2 weeks ago
hong kong, Hong Kong SAR China China Construction Bank (Asia) Full timeA major banking institution in Asia is seeking a Treasury Marketing Advisor (Corp & Inst Clients) in Hong Kong. This role involves providing comprehensive solutions to clients, managing relationships, and ensuring compliance with regulatory requirements. Candidates should have at least 3 years of relevant experience and strong communication skills in both...
-
Senior/ Client Advisor Opportunities
6 days ago
Hong Kong Island, Hong Kong SAR China Burberry Asia Limited Full timeAt Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, customers and communities. Job Purpose The Client Advisor builds relationships with Burberry’s new and existing clients, delivering a personalised and elevated experience with commercial success....
-
hong kong, Hong Kong SAR China Bottega Veneta Hong Kong Ltd Full timeA leading luxury fashion brand in Hong Kong is looking for a Senior Client Advisor to join their dynamic team. The ideal candidate will have a proven track record in achieving sales targets and building strong customer relationships. Responsibilities include delivering excellent customer service and maintaining effective after-sales service. The role demands...
-
Senior / Client Advisor Opportunities
6 days ago
Hong Kong Island, Hong Kong SAR China Burberry Full timeINTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an...
-
Wealth Advisor
5 days ago
Hong Kong, Hong Kong SAR China Mercor Full timeMercor is hiring on behalf of a next-generation wealth advisory group that combines personalized financial planning with data-driven insights and AI-enhanced portfolio solutions. We’re seeking an experienced Wealth Advisor / Private Client Advisor to build, retain, and grow relationships with high-net-worth (HNW) and ultra-high-net-worth (UHNW) clients...
-
Client Advisor
4 days ago
Hong Kong Island, Hong Kong SAR China Celine (Hong Kong) Ltd Full timeAdd expected salary to your profile for insights About the role Join our dynamic team as a Client Advisor at Celine (Hong Kong) Ltd, a leading luxury fashion and accessories brand. In this full‑time role based in Hong Kong, you will play a pivotal part in delivering an exceptional in‑store experience for our discerning clientele. What you'll be doing...
