Assistant Manager/ Manager, Insurance Business
4 days ago
Supervise the team to promote/ cross insurance products to new and existing customers through outbound and inbound calls. Monitor and control the outbound and inbound all activities in order to achieve the business targets and ensure all telemarketing executives are comply with internal guidelines, legal and regulatory requirements. Main Responsibilities Set objectives to telemarketing staff and monitor their performance so as to achieve the sales achievements. Monitor the job efficiency, achieve the goals and manage the manpower planning. Conduct performance reviews with telemarketing executives on a regular basis, provide feedback and counselling through call monitoring. In case of any irregularities detected, elevate to Senior Manager, Insurance Business. Handle and resolve complaints in accordance with prevailing complaint handling procedures and work with related departments. Provide training to the telemarketing executives for handling outbound calls efficiently and independently. Support daily operations, call leads management and prepare all necessary reports to various stakeholders. Ensure all telemarketing staff comply with the internal guidelines, legal and regulatory requirements. Qualifications University degree with minimum 3 years relevant experience in management insurance selling, or lower academic qualifications with substantial years of relevant experience. Professional licensing on IIQE Paper 1 & 2 is essential. Good in sales motivation and people management skills. Excellent presentation and communication skill in both English and Chinese. This position is an in-scope position under the Mandatory Reference Checking Scheme. Please refer to the FAQs for In‑Scope Individuals issued by the Hong Kong Association of Banks for details. Please note that only shortlisted candidates will be notified. #J-18808-Ljbffr
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Partnerships Senior Manager, Southeast Asia
4 days ago
Hong Kong Island, Hong Kong SAR China Partnerships Senior Manager, Southeast Asia Full timePartnerships Senior Manager, Southeast Asia Collinson is a global loyalty and benefits company. We use our expertise and products to craft customer experiences which enable some of the world’s best known brands to acquire, engage and retain the most demanding and choice-rich customers. In particular, our unique expertise and insight into high earning,...
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Hong Kong Island, Hong Kong SAR China FWD Insurance Full time3 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 34 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver...
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hong kong, Hong Kong SAR China FWD Insurance Full time2 days ago Be among the first 25 applicants About FWD Group FWD Group (1828.HK) is a pan‑Asian life and health insurance business that serves approximately 34 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer‑led and tech‑enabled approach aims to deliver innovative propositions, easy‑to‑understand products and a...
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Hong Kong Island, Hong Kong SAR China China Life Insurance (Overseas) Company Limited Full timeManager / Assistant Manager - Group Insurance Claims Assess and approve new group claims/complaint case/complicated case within authority and manage customer expectation by offering flexible solution. Prepare regular management and business reports of Claims Department. Assist Department Head to supervise the project team and lead the team to achieve the KPI...
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Hong Kong Island, Hong Kong SAR China China Taiping Life Insurance (Hong Kong) Company Limited Full timeAssistant Manager/Senior Officer, Intermediary Insurance Business Provide business analysis to assist team leader to implement business plans and initiatives in accordance to sales KPIs. Support in business projects and new business module implementation. Data maintenance to ensure accurate information in the system. Facilitate all levels of support for...
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Assistant Manager – Reinsurance
4 days ago
Hong Kong Island, Hong Kong SAR China Min Xin Insurance Company Limited Full timeAssistant Manager – Reinsurance (General Insurance) Established in 1974, Min Xin Insurance Company Limited (‘Min Xin’) is a member of Min Xin Holdings Limited, a listed group controlled by Fujian Investment & Development Group Co., Ltd. With over 50 years of operational experience in the insurance industry, Min Xin offers a comprehensive range of...
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hong kong, Hong Kong SAR China China Life Insurance (Overseas) Company Limited Full timeManager / Assistant Manager - Group Insurance Claims Assess and approve new group claims/complaint case/complicated case within authority and manage customer expectation by offering flexible solution. Prepare regular management and business reports of Claims Department. Assist Department Head to supervise the project team and lead the team to achieve the KPI...
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Assistant Manager, HNW Business Support
2 weeks ago
hong kong, Hong Kong SAR China FWD Insurance Full timeAbout FWD Group FWD Group (1828.HK) is a pan‑Asian life and health insurance business that serves approximately 34 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer‑led and tech‑enabled approach aims to deliver innovative propositions, easy‑to‑understand products and a simpler insurance experience. Established...
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SEA Partnerships Director — Travel
4 days ago
Hong Kong Island, Hong Kong SAR China Partnerships Senior Manager, Southeast Asia Full timeA leading global benefits company is seeking a Partnerships Senior Manager for Southeast Asia. In this pivotal role, you will build strategic business relationships to enhance the company's standing, focusing on partnerships, travel experiences, and key merchant relationships. The ideal candidate will have over 10 years of experience in relationship...
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hong kong, Hong Kong SAR China FWD Life Insurance Company (Bermuda) Limited Full timeFWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 34 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer‑led and tech‑enabled approach aims to deliver innovative propositions, easy‑to‑understand products and a simpler insurance experience. Established in 2013, the...
