Senior Solution Lead – Fraud Risk Management
2 days ago
Reports to: Head of IT Solutions – Customer and Commercial Join Cathay as a Senior Solution Lead – Fraud Risk Management in our Customer and Commercial Solution Centre. In this role, you will design and deliver advanced IT solutions that protect customer loyalty and membership and digital customer experience platforms, ensuring secure and seamless experiences across our global network. You will lead technical delivery, leveraging AI and cutting-edge technologies to prevent fraud, safeguard data integrity, and optimize customer trust. Collaborate with diverse teams to integrate robust risk controls into customer platforms while driving innovation and efficiency. Thrive in a dynamic, agile environment that values teamwork, progressive thinking, and continuous learning. Our internal mobility program offers exciting career growth opportunities. Shape the future of secure digital experiences and help us deliver on our brand promise by empowering our Customer and Commercial teams worldwide. Key Responsibilities Lead end-to-end technical delivery for Fraud Risk Management solutions within customer loyalty and membership platforms and payment Design and implement fraud prevention strategies using advanced IT systems and AI technologies Collaborate with business stakeholders to align fraud risk controls with customer experience goals Integrate fraud detection tools into customer platforms to ensure seamless and secure transactions Drive innovation in fraud risk management through automation and predictive analytics Ensure compliance with regulatory standards and internal security policies Manage vendor relationships and evaluate third-party fraud prevention solutions Support system performance and implement continuous improvements for fraud detection accuracyProvide technical leadership and mentorship to Solution Lead and Solution Analysts Support incident response and root cause analysis for fraud-related issues Requirements Bachelor’s degree in Computer Science, Information Technology, or related field; Master’s preferred Minimum 8 years of experience in IT solution delivery, with at least 3 years in fraud risk management/ membership or payment fraud Strong knowledge of fraud detection technologies, AI/ML models, and data analytics Proven experience in designing secure customer-facing platforms for loyalty or membership programs and payments Familiarity with regulatory compliance frameworks and data protection standards Excellent problem-solving skills and ability to manage complex technical projects Strong stakeholder management and communication skills across global teams Experience with cloud platforms (AWS, Azure) and enterprise architecture principles Ability to thrive in an agile environment and lead cross-functional teams Certification in cybersecurity or fraud risk management is a plus Application Deadline: 16 Jan 2026 Personal & Application Information Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our Applicant Personal Information Collection Statement and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. We keep records of your data for no longer than is necessary for the purpose for which we obtained them and any other permitted linked purposes. If your application is unsuccessful, we will keep your details on file for as long as is necessary to process your application or for the purposes of further job opportunities if you agree to such longer periods. #J-18808-Ljbffr
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AI-Driven Fraud Risk Solutions Lead
2 days ago
Tung Chung, Hong Kong SAR China Cathay Pacific Airways Ltd Full timeA leading airline company in Hong Kong is seeking a Senior Solution Lead – Fraud Risk Management to design and deliver IT solutions that enhance customer loyalty and ensure seamless digital experiences. The successful candidate will have over 8 years of experience in IT solution delivery, including at least 3 in fraud risk management. This role demands...
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Solution Lead – Engineering
1 week ago
Tung Chung, Hong Kong SAR China Cathay Pacific Airways Ltd Full timeJoin Cathay as a Solution Lead in our Engineering Solution Centre, where you will manage advanced aircraft maintenance systems that streamline operations and enhance the experience for our people across our global network. You will be at the forefront of managing advanced aircraft maintenance systems, streamlining operations, and enhancing the experience for...
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Solution Analyst – Subsidiaries
2 days ago
tung chung, Hong Kong SAR China Cathay Pacific Airways Ltd Full timeSolution Analyst – Subsidiaries (Cathay Dining) Reports to: Solution Lead / Senior Solution Lead This position sits within the Information Technology (IMT) Department Subsidiary Solution Centre, specifically Cathay Dining, one of our subsidiaries, which drives Cathay’s inflight catering and other associated operations. The Subsidiary Solution Centre is...
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Lead Planning Engineer
1 week ago
Tung Chung, Hong Kong SAR China Cathay Pacific Airways Ltd Full timeLead Planning Engineer - Heavy Maintenance Operations Reports to: Heavy Maintenance Operations Manager This role is part of our Engineering Department who are focused on reassurance, keeping our people and our customer’s safe, ensuring that in every aspect of our operation. we have industry leading performance and that our various fleet programmes are...
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tung chung, Hong Kong SAR China Cathay Pacific Airways Ltd Full timeA leading airline company in Hong Kong is seeking a Solution Analyst to join the Subsidiary Solution Centre. The successful candidate will analyze requirements, evaluate solution options, and provide technical development support, ensuring high-quality software applications. Applicants should have a minimum of 6 years in IT, including 3 years in application...
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Solution Analyst – Subsidiaries
2 days ago
tung chung, Hong Kong SAR China Cathay Pacific Airways Ltd Full timeA leading international airline in Hong Kong is seeking a Solution Analyst for its Subsidiary Solution Centre. The role involves translating business requirements into functional specifications while collaborating with stakeholders. Responsibilities include analyzing system requirements, supporting solution design, and ensuring quality assurance of software...
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Solution Analyst – Subsidiaries
2 days ago
tung chung, Hong Kong SAR China Cathay Pacific Airways Ltd Full timeSolution Analyst – Subsidiaries (Vogue Laundry) This position sits within the Information Technology (IMT) Department Subsidiary Solution Centre, specifically Vogue Laundry , one of our subsidiaries, which provides a seamless laundry experience designed to meet the highest standards of reliability and quality. The Subsidiary Solution Centre is committed to...
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ERP Solutions Analyst
6 days ago
Tung Chung, Hong Kong SAR China Cathay Pacific Airways Ltd Full timeA leading airline company is seeking a Solution Analyst to focus on ERP Programme solutions. This role involves translating business requirements into functional specifications, supporting the development of applications, and ensuring the delivery of high-quality results. The candidate must have strong SAP experience, excellent problem-solving skills, and...
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Senior Security Architect
1 week ago
Tung Chung, Hong Kong SAR China Cathay Pacific Airways Ltd Full timeReports to: Infra & Security Architect Manager This role is part of our Information Technology Department (IMT). As a Senior Security Architect, you are responsible for providing technical leadership to define the IT Security strategy and standard across different platforms and services as well as todesign and build fit-for-purpose, cost-effective and robust...
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Tung Chung, Hong Kong SAR China Cathay Pacific Airways Ltd Full timeA leading airline company located in Tung Chung, Hong Kong is looking for a Senior Security Architect. This role involves defining IT security strategies, establishing infrastructure standards, and leading technical analysis of current environments. Candidates should have at least 10 years of IT experience, including 8 years in IT security. Strong...
