Associate/Analyst/Senior Officer, Customer Onboarding
1 week ago
Associate/Analyst/Senior Officer, Customer Onboarding (Credit Card), Technology & Operations Join to apply for the Associate/Analyst/Senior Officer, Customer Onboarding (Credit Card), Technology & Operations role at DBS Bank . Business Function Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. Responsibilities To complete application process such as scanning, data capture, application verification and loan disbursement To conduct CDD review on credit card and unsecured loan applicant To detect suspicious application/document to prevent fraud To work closely with internal stakeholders on daily operations To provide clerical and cross‑team support, if necessary To prepare various reports for daily usage, audit and managerial reporting To understand the bank policies on data protection, risk & security control and regulatory compliance in order to comply with requirements, and to escalate problems / exceptions to supervisor or manager immediately To support ad‑hoc projects and assist to conduct user acceptance testing & live verification as well as live verification on various systems enhancements to improve customer experience, increase productivity and control effectiveness in daily operations To timely elevate issues or incidents to supervisor To provide initiative ideas to improve workflow Requirements Degree holder in business administration, information system or related discipline Minimum 2 years experience in consumer banking operations Knowledge of consumer banking practices & procedures Experience in digitisation & transformation projects is highly preferred Process transformation mindset with related experience is preferred Good analytical and problem‑solving skills Good interpersonal and communication skills Good sense of risk awareness Able to perform teamwork & collaborate with teammates Proficiency in MS Office Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.We regret only shortlisted candidates will be notified. Primary Location Hong Kong - Two Harbour Square Job Posting November 18, 2025, 6:08:33 PM #J-18808-Ljbffr
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hong kong, Hong Kong SAR China DBS Bank (Hong Kong) Limited Full timeAssociate/Analyst/Senior Officer, Customer Onboarding (Credit Card), Technology Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's...
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