Senior VP, Advisory Head

Citi Kowloon City District, Hong Kong SAR Senior VP, Advisory Head Location: Kowloon City District, Hong Kong SAR At Citi, we connect millions of people across hundreds of cities and countries every day. With over 200 years of experience, we provide a broad range of financial services and products to help clients meet their biggest opportunities and face the world’s toughest challenges. Overview We’re currently looking for a high‑caliber professional to join our team as Senior Vice President, Advisory Head based in Hong Kong. Being part of Citi means you’ll receive the resources to meet your unique needs, empower you to make healthy decisions, and manage your financial well‑being. Benefits Access to programs and services for physical and mental well‑being, including telehealth, health advocates, confidential counseling and more (coverage varies by country). Financial well‑being support and planning resources. Access to a wide array of learning and development resources to broaden and deepen your skills and knowledge as your career progresses. Responsibilities Conduct planning and budgeting activities for the branch; manage and control human resources, technology and supply needs. Provide individual feedback to staff and management; perform training and hold one‑on‑one coaching sessions. Coordinate team sessions with sales executives assigned to the branch, drive focus on client experience and team morale. Coordinate product and service training; oversee implementation of process improvements and efficiencies. Maintain relationships with key clients, business partners and stakeholders; ensure customers receive timely updates on cases and manage retention tasks. Prioritize and coordinate daily tasks to ensure operating efficiencies, including call and email queue monitoring. Coordinate with facilities to ensure adequacy of infrastructure and general upkeep of the branch. Execute financial activities for the branch, including overdraft authorizations, new account openings, and negotiating interest rates. Manage control and review of files; ensure compliance with Anti‑Money Laundering and Know Your Customer policies. Control and follow up on adherence to regional operations procedures; ensure correct execution of the commercial strategy. Appropriately assess risk when business decisions are made; demonstrate consideration for Citigroup’s reputation, safeguard the firm, and drive compliance with applicable laws, rules and regulations. Apply sound ethical judgment regarding personal behavior, conduct and business practices, and effectively supervise the activity of others. Qualifications 6‑10 years of relevant experience. Bachelor’s degree in Business Management, Economics, Finance or a related field, or equivalent experience. Previous experience in management of banking, sales or client service preferred. Previous experience in product management, procedures and regulations preferred. Proven management skills. Consistently demonstrates clear and concise written and verbal communication skills. Consistently demonstrates analytical skills. Additional Information This position falls under the Mandatory Reference Checking (MRC) Scheme, a standardised reference‑checking arrangement that is designed to support the integrity of authorised institutions regulated by the Hong Kong Monetary Authority. By applying for this role, you acknowledge that your reference may be shared with other participating banks in accordance with the scheme’s principles. Equal Opportunity Statement Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, please refer to Citi’s Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster. #J-18808-Ljbffr