Senior Security Analyst

2 days ago

Hong Kong, Central and Western District, Hong Kong SAR China Logicalis Asia Pacific Full time

The role is part of our regional SOC team, tasked to deliver Managed Security Services (MSS) and help customers achieve their business goals & objectives by re-imagining cybersecurity as one of its business enablers. The role reports to the SOC vertical based in Singapore. It is a great opportunity to put your past experiences in building a world-class SOC and address cybersecurity challenges of organizations in the region. It provides exposure to a wide variety of security technologies and offers the candidate the chance to pioneer in developing SOC and build new MSS offerings.

Accountabilities:

  • Handle security incidents and provide level two (L2) support during analysis & investigations to identify the root cause.
  • Escalate critical incidents to the CSIRT team for further analysis & investigations, demonstrating excellent collaboration skills for timely resolution to minimize impact to customers.
  • Provide detailed remediation recommendations to customers for the incidents within agreed SLAs, and assist them during remediation implementation if required.
  • Proactively work with customers to build threat detection use cases, minimize incident noise, develop correlation logic, and enable junior regional analysts to focus on critical incidents.
  • Review 3rd party threat intel feeds and integrate them into MSS platforms to provide value to our customers.
  • Prepare SOC monthly reports, which include customization based on business requirements, and present them to customers during monthly meetings, highlighting risks and mitigation plans.
  • Lead new customer deployments by working closely with customers, regional onsite teams, and relevant stakeholders during the build phase, taking end-to-end responsibility for a smooth go-live.
  • Identify gaps in existing SOC processes and work with team members or other departments to create or modify standard operating procedures, automating mundane daily operational activities to ensure operations run efficiently.
  • Enable regional security analysts to deliver seamless L1 support locally by developing SOC playbooks and a relevant, sufficient knowledge base.
  • Assist the sales team to help pitch MSS offerings, drive proof-of-concepts, and demo MSS services at technology events to show the value of the service offerings to prospective customers.
  • Lead and manage junior analysts in handling incidents, day-to-day operations, SLA requirements, and customer requests.

The Individual and their Experience:

Candidate should have at least 8 years of experience working in SOC and MSS environments, with a Bachelor's degree in Computer Science/IT/Information Security.

Excellent hands-on experience in implementations and incident analysis of IBM QRadar , Alienvault SIEM technologies, and should hold relevant vendor certifications.

Hands-on experience with any Endpoint Protection (EPP) or Endpoint Detection Response (EDR) technologies, preferably CrowdStrike or Cisco AMP for endpoint.

Hands-on experience with email security solutions, preferably Cisco Email Solutions.

Exposure to firewall technologies such as Cisco, Palo Alto, Checkpoint, and Fortinet.

Good understanding of WIN and LINUX environments, well-versed with basic LINUX commands and troubleshooting, with proven Unix (Solaris, Linux, BSD) experience.

Knowledge of any shell scripting language, and the ability to apply them to automate mundane operational tasks.

Candidate should have at least one SANS certification, preferably GCIH.

Understanding of basic network concepts, with an advantage if there is exposure to cloud technologies.

Strong analytical thinking combined with excellent troubleshooting skills, preferably with experience following ITIL standards.

Position will be based in Hong Kong.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Analyst, Consulting, and Information Technology

Industries

Technology, Information and Media, IT Services and IT Consulting, and Computer and Network Security

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