Senior Client Advisor

4 days ago


Hong Kong Island, Hong Kong SAR China Valentino Hong Kong Limited Full time

Senior Client Advisor / Client Advisor (For HK Island / Kowloon store) We are currently seeking a highly motivated Senior Client Advisor / Client Advisor with strong personality and passion for creating an exclusive experience for our customers to join our expanding sales team. Responsibilities Focus on development and retention of existing clients; recruitment of new and potential ones. Develop store business through excellent clienteling and KPIs performance (conversion rate, cross selling, AVT, upselling, strategic zoning). Offer an excellent level couture service at all times across all categories. Foster sales in partnership and OTO appointment routine. Integrate digital tools in selling and clienteling activities naturally. Actively part in execution of operational tasks (including shipping/receiving) when an Ops HC is not present. Requirements Post‑secondary education or Diploma holder or equivalent. Minimum 2 years of working experience in luxury fashion industry. Self‑motivated, mature and good team player. Proven selling and clienteling skills. Excellent communication & storytelling skills. Strong product knowledge to support the team in product maintenance, replenishment, display. Good command of spoken Cantonese, English and Mandarin. Interested parties please send your full resume with current & expected salary to the Human Resources Department by clicking "Quick Apply". Application questions Which of the following statements best describes your right to work in Hong Kong? What's your expected monthly basic salary? How many years' experience do you have as a Client Advisor? How much notice are you required to give your current employer? A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open‑minded community. Maison Valentino believes in a colleague‑centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care. Data collected will be used for recruitment purpose only. To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage. #J-18808-Ljbffr



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