Insurance Operations Lead — Hybrid, Customer Service

A healthcare insurance firm in Hong Kong is seeking a detail-oriented Claims Operations Analyst. This role involves processing health insurance claims while ensuring compliance and delivering excellent customer service. Candidates should have at least 2 years of experience in insurance operations, strong analytical skills, and proficiency in MS Office. The...

A leading insurance provider in Hong Kong is seeking a Senior Claims Officer to manage complex liability and property claims. You will provide technical support to the team while ensuring compliance with local regulations. The ideal candidate has 4+ years of claims experience, strong customer service skills, and data analytical capabilities. This is a...

A leading insurance firm in Hong Kong is looking for a Finance Operations professional to support credit control functions. The role involves liaising with intermediaries on overdue premiums and resolving billing disputes. Ideal candidates should have an Associate Degree in finance or accounting and a minimum of 2 years accounting experience, preferably in...

A leading global financial services group is seeking an Operations Analyst to drive a crucial Policy Administration System migration. The role involves task prioritization, workflow design, and cross-team collaboration, requiring over 6 years of experience in the insurance or financial services sector, along with fluency in Cantonese, Mandarin, and English....

A leading Fintech company in Hong Kong is seeking a skilled Customer Operations and IT Networks Engineer to manage IT infrastructure, troubleshoot network issues, and ensure seamless operations. This role requires a strong technical background in network protocols and excellent customer service skills. The ideal candidate will partner with both clients and...

A leading virtual insurer in Hong Kong is seeking customer-oriented talents for their Customer Service Team. This entry-level role involves resolving customer queries and providing support through various digital channels. Candidates should have at least 1.5 years of customer service experience, ideally in insurance, and possess good communication skills in...

A leading insurance firm in Hong Kong is seeking a Claims Manager to handle Employees’ Compensation claims. This role involves developing claim strategies, ensuring adherence to procedures, and providing excellent customer service. Candidates should have at least 3 years of experience in claims management and a strong understanding of insurance principles....

A leading health insurance provider in Hong Kong is seeking a Lead Qualifier to enhance lead conversion outcomes by managing inbound client interest. This role requires strong communication skills and experience in lead qualification or telemarketing, ideally in insurance or financial services. The candidate must be fluent in English, with a preference for...

A rapidly growing technology firm in Hong Kong is seeking a Customer Operations and IT Networks Engineer to maintain IT infrastructure and support customer networks. The ideal candidate will have strong technical skills in networking, problem-solving abilities, and excellent communication skills in Cantonese, Mandarin, and English. You will collaborate with...

A leading financial services provider in Hong Kong is seeking a Customer Service Officer for the Customer Contact Centre. This role focuses on customer inquiries and requires strong communication skills in multiple languages. Ideal candidates will have customer service experience and a proactive attitude. The position offers competitive salary and benefits,...