System / Network support

5 days ago


Hong Kong Island, Hong Kong SAR China Netcloud International Data Centre Limited Full time

As a System / Network Support professional, you will be responsible for providing comprehensive technical support and maintenance for the company's critical IT infrastructure and systems. In this full‑time position based in the Kwai Tsing District, you will play a pivotal role in ensuring the seamless operation and security of the organisation's computer networks and related technologies. What you'll be doing Proactively monitor and maintain the company's computer systems, servers, and network equipment to identify and resolve any issues or bottlenecks. Assist implementing and configuring network hardware and software, including routers, switches, and firewalls, to optimise network performance and security. Provide first‑line technical support to end‑users, troubleshoot problems, and ensure timely resolution of IT‑related queries. Perform regular system backups and disaster recovery procedures to safeguard critical data. What we're looking for Relevant degree or diploma in Computer Science, Information Technology, or a related field. Minimum 2 years of experience in a similar system/network support role, preferably in the Information & Communication Technology industry. Knowledge of network protocols, TCP/IP, routing, switching, and firewall technologies. Experience in administering and troubleshooting Windows and Linux operating systems. Excellent problem‑solving and analytical skills, with a keen eye for detail. Ability to work independently as well as part of a team. #J-18808-Ljbffr



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