Business Risk and Control Manager

Business Risk and Control Manager - Hang Seng Insurance Hang Seng Bank was one of Hong Kong’s bancassurance pioneers, with an insurance footprint starting since 1965. Over the years, Hang Seng Bank has been committed to serving its customers by providing a full spectrum of insurance products including life, general, medical, and MPF. Insurance is a fast‑growing business and a key driver of Hang Seng. As a well‑established insurance entity, we care for every need of our customers with an optimised service excellence through our retail and commercial network, with a dedicated team of professionals. Role Overview Reporting to Head of Risk and Business Management of Insurance, the Business Risk & Control Management Manager (BRCM) supports and ensures that the Insurance business owns its risk and controls as the first line of defense. The BRCM assists in the implementation of the Group Operational Risk Framework, works with stakeholders to ensure all controls are effective, and ensures remedial actions are implemented within target dates. Key Responsibilities Support HSIC Risk & Business Management team with operational risk management, including third‑party risk, risk assessments, control testing, and incident management. Implement and enforce robust risk governance to provide stakeholders with visibility of key risks and remediation activities. Maintain operational risk management as the first line of defense. Conduct reviews of control performance and facilitate internal control remediation. Conduct independent reviews as required, coordinate audit reviews, and conduct related validations. Ensure compliance with Group requirements relating to Business Continuity Plans. Assist Head of Risk & Business Management with compliance matters, reporting, and keeping him/her informed of significant compliance issues and breaches. Collaborate with Risk Management, Legal, Regulatory Compliance, Internal Audit, and other experts to lead insurance in implementing risk management policies, conducting Risk Control Assessments, and ensure ongoing reviews and reporting. Requirements University degree in Finance, Accounting or related discipline. Approximately 5 years of relevant experience in banking/insurance, with exposure to risk control and relevant qualification. Sound knowledge of insurance markets, products and regulations, operational risk management, financial crime compliance or related areas. Strong business sense, self‑motivated, good communication, logical and positive thinking, interpersonal and analytical skills. Strong business acumen with good problem solving, communication and analytical skills. Great sense of ownership and servicing mindset to ensure efficient and effective deliverables. Proficiency in both English and Chinese. Why Join Hang Seng Bank Ltd. Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best‑in‑class products and services. We seek to attract high‑calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities. All information provided by applicants will be used only for recruitment purposes and in accordance with the Bank’s personal data policies. Unsuccessful applicants’ personal data may be retained for up to two years after rejection and destroyed thereafter. #J-18808-Ljbffr