Multilingual Customer Services Officer

A leading retail company in Hong Kong is seeking a dedicated Customer Service Representative to manage customer service inquiries via WhatsApp, email, and telephone. The ideal candidate should have at least 2 years of experience in customer service, preferably in the online industry, and possess excellent problem-solving and communication skills. A good...

Customer Services Officer Our client is dedicated to making Hong Kong trouble-free/unfinished decorations. It’s the leader of the Hong Kong Internet decoration industry, the decoration guy will bring new changes to the traditional decoration and home furnishing fields through the O2O model, continue to create value for users, and lead the development of...

Selling Audio Visual, Video Conference and Smart Office solutions to large companies. Duties Provide Maintenance Renewal Proposals to customers. Monitor equipment maintenance expiry dates. Office administration, e.g., document filing, update records. Assist customer service and administration supervisors. Job Requirements Degree/Higher Diploma/Diploma in...

Officer/ Senior Officer - Customer Services Deliver excellent service based on customer service protocol and ensure customer satisfaction via telephone calls, WhatsApp and/or in-person Cooperate with other teams to ensure timely resolution of customer requests and problems for ticketing enquiries Provide general administrative and clerical support To perform...

A property management firm is looking for a Customer Service Officer in Tsim Sha Tsui. The role includes providing high-quality customer service to tenants and visitors and clerical support. The ideal candidate should be a HKDSE graduate or above, fluent in English, Cantonese, and Putonghua. Fresh graduates are encouraged to apply. Competitive salary between...

Our client is a fast-growing and modern renovation company, they invite bright and energetic candidate for the following vacancy: Customer Service Officer RESPONSIBILITIES Contact and handle customer enquiry Identify inquiry and assign to sales Build system to monitor the process of renovation project Assist sales department to achieve sales target Identify...

Customer Service Officer Handle customers' enquiries and complaints (face-to-face, phone and email) Provide immediate support for customers Assist day-to-day operation of the Concierge / VIP Service Center / eStore collect centre / Call Center Shift duties are required and may need to work overtime according to actual needs Assist ad hoc tasks as assigned by...

Join a leading company in the growing Cloud Computing industry! We are looking for a Customer Service Officer to support clients in onboarding and managing their cloud services. You will be the first point of contact for subscription and billing inquiries, providing friendly and professional assistance. Training will be provided on Microsoft cloud products...

Customer Services Officer Location: Tsim Sha Tsui, Hong Kong SAR Salary: HKD 21,000 – 23,000 per month Hiring for entry level, full-time position. Fresh graduates are also welcome. Responsibilities Handle irregular refunds, conduct investigations, and resolve cases by liaising with merchants, vendors, cardholders, member banks, and internal departments....

A global health insurance provider is seeking a Regional Customer Service Advisor for its office in Hong Kong. This role requires fluency in English, Cantonese, and Mandarin, along with a strong emphasis on empathy and active listening. You will handle customer inquiries rigorously, ensuring quality communication and problem resolution. The position involves...