Global Key Account Executive

2 weeks ago


Kowloon, Hong Kong SAR China SGS Full time

Overview SGS – the world’s leading testing, inspection and certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals. Responsibilities Strategic Account Management: Develop and execute customized account plans to meet client objectives and company revenue targets. Conduct regular business reviews to assess client needs, track performance, and identify growth opportunities. Monitor industry trends and competitor activity to proactively address client challenges. Client Relationship Building: Serve as the primary point of contact for key accounts, building trust and rapport with decision-makers. Anticipate client needs and collaborate with internal teams (e.g., product, support, logistics) to deliver solutions. Resolve customer complaints and maintain client satisfaction & retention. Sales Growth & Revenue Optimization: Identify upsell/cross-sell opportunities to expand account revenue (e.g., 10–15% YoY growth). Negotiate contracts, pricing, and service agreements to ensure profitability. Achieve quarterly/annual sales targets and KPIs. Collaboration & Advocacy: Partner with marketing to create client-specific campaigns or promotions. Advocate for client needs internally to enhance service improvements. Share client feedback with leadership to refine company strategies. Qualifications Bachelor Degree or above in business, Marketing, or related field At least 3 years’ relevant experience in key account management, B2B sales, or strategic client services Proven ability to manage sizable accounts Exceptional communication, emotional intelligence, and problem-solving Occasionally travel required Additional Information As a caring company, SGS not only offers a competitive remuneration package but also offers staff caring items to the right candidates, including: 5-day Work Week Double Pay and Performance Bonus Dental and Medical Benefits Life Insurance Annual Leave Paid Maternity Leave and Paternity Leave On-the-Job Training Education and Training Subsidies Free Shuttle Bus Service Employee Assistance Program (EAP) Career Advancement Opportunities Staff Activities Interested parties please send your full resume with expected salary and date available by clicking "Apply Now". (Data received will be kept confidential and used for processing of application only.) Details Seniority level: Executive Employment type: Full-time Job function: Business Development Industries: Retail, Office Equipment, Consumer Services, and Oil and Gas Get notified about new Key Account Executive jobs in Kowloon Bay, Hong Kong SAR. Wan Chai District, Hong Kong SAR 1 month ago Wan Chai District, Hong Kong SAR 7 months ago Eastern District, Hong Kong SAR 1 week ago Related job postings Key Account Executive (Seafreight Operations) Senior Sales Operations Executive (1-year external contract) Senior / Key Account Executive (Hardlines) We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr



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