Helpdesk & Facility Management Specialist

Hong Kong, Hong Kong Assets & Facilities About the job Helpdesk - Facility Management Department : Assets & Facilities Reports to : Manager -Facilities Role Introduction The Helpdesk - Facility Management shall provide first line helpdesk support to internal and external customers and act as the first point of contact for a variety of facilities management...

A leading technology service provider is seeking an IT Specialist / Helpdesk in Hong Kong to provide resident support. Candidates will analyze customer requirements and possess strong knowledge of IT products, including Active Directory and firewall systems. Additionally, they must hold CCNP and MCSE certifications with over 4 years of hands-on experience in...

Manager – Property & Facility Management (Luxury Residential) Oversee day‑to‑day estate management operation of a luxury residential property. Prepare annual budget, control building and carpark management expenses. Supervise site operational staff and liaise with technical staff on repair and maintenance works and monitoring of contractors’...

SW9571 | 16 Nov 2018 Helpdesk Support Specialist Provide on-time 1st tier technical support to end‑user via phone and email Log all reported technical enquiries and escalates to 2nd tier support if needed Perform remote IT troubleshooting and quick fix according to user’s request Diploma or above in Information and Technology or other related disciplines...

A government service provider is seeking a Helpdesk and System Support Specialist in Hong Kong. The role involves providing on-site and remote support to users, performing hardware/software installations, and offering first-tier helpdesk service. Candidates must have experience with MS Windows systems and be familiar with client service. This is a full-time...

A global investment firm is seeking an IT Helpdesk Support professional in Hong Kong. The role focuses on providing first-level technical support, troubleshooting hardware and software issues, and ensuring user satisfaction. Candidates should have 1-2 years of experience in IT helpdesk or technical support, preferably within the banking sector, along with...

A prominent financial services provider located in Hong Kong is seeking a Helpdesk & Application Support Specialist to provide technical support for server hardware and applications. The role includes troubleshooting and incident resolution and requires knowledge of financial market operations. Candidates should have at least a diploma in Computer Science/IT...

A multinational IT solutions provider is seeking a Helpdesk Support Officer in Hong Kong. The role involves system maintenance, troubleshooting software and hardware issues, and providing end-user support. Candidates should have a diploma in Computer Science or related fields, with 2-3 years of experience in helpdesk support. Strong communication skills in...

IT Specialist / Helpdesk (Government onsite) - IC Client Description Candidates with less experience will be considered as IT Engineer / IT Officer. Job Description The Resident Support Engineer(s) shall possess the following professional qualifications and experience. Understand, analyze customer requirements for deploying to achieve solution requirement....

Lead and manage the team to provide 1st level IT support including desktop related technical assistance via phone, email and in person Maintain end-user computing operation and service delivery channel Log all clients enquires in the ticketing system and escalate users problem to 2nd tier support if needed Provide feedback to the team lead and make resource...