Sales Associate, Sales Coordination

7 hours ago


Kowloon, Hong Kong SAR China Global Payments Asia-Pacific Ltd Full time

Job Overview Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. Responsibilities Provide centralized fulfillment support to HK Merchant Sales, including new merchants onboarding, data input, merchant account maintenance requests and other general merchant service support. Act as secondary contact with direct liaison with merchants and proactively coordinate with internal departments to ensure prompt resolution to merchant satisfaction. Provide central coordination on all merchant requests, ensuring all incoming requests are logged and tracked, with close monitoring to ensure completion within agreed service level. Provide efficient and professional service to ensure consistent high quality sales and service delivery that exceeds merchant expectations. Build and maintain good merchant relationships, assist Sales and Relationship Managers in monitoring merchant portfolio to achieve business goals, including new merchant recruitment. Assist in ad‑hoc projects and assignments including specialized support to Premier Merchants. Requirements Secondary School Graduate is required. One year or more experience in sales and service support; experience in a similar acquiring banking industry is preferred. Customer‑oriented, excellent team player with good servicing attitude and communication skills. Positive, self‑motivated mindset and attitude, detail‑oriented, loyal and enthusiastic, able to work under pressure and multi‑task. Fluent in Cantonese and English. PC skills including Word and Excel. About Global Payments Global Payments Inc. (NYSE: GPN) is a global provider of payment technology and software solutions delivering innovative services to customers worldwide. Our technologies, services and employee expertise enable us to provide a broad range of solutions that allow customers to accept all payment types and operate their businesses more efficiently across a variety of distribution channels in many markets around the world. Headquartered in Atlanta, Georgia, Global Payments is a member of the S&P 500 with approximately 11,000 employees worldwide and customers and partners in 31 countries throughout North America, Europe, the Asia‑Pacific region and Brazil. Global Payments Asia Pacific is the subsidiary of Global Payments Inc. Being one of the largest omnichannel payment providers in Asia, we specialize in providing world‑class payment processing services for online and offline transactions and serve over 110,000 merchants across 12 markets in the Asia‑Pacific region. #J-18808-Ljbffr



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