Network Supervisor
4 days ago
Responsibilities and Qualifications Handle technical tickets of all Incident and Fault at Customer’s NOC Troubleshoot & resolve the incidents and problem tickets within SLA Perform Advanced Level Troubleshooting & Analysis of complex problem Interacts effectively with Cisco TAC, Vendor TAC and Engineering to solve complex problems Simulate the Customer Network architecture within Operations Lab to resolve complex problems and compatibility issues Collaborate with cross functional teams of Customer, Cisco teams to deliver improved Operations KPI Collaborates with Vendor Engineering teams on complex product and software issues, driving resolution of specific bugs Share knowledge to the team member’s and participate in the various training programs Typically requires BSEE/CS or equivalent with 8+ year’s (for Supervisor level – preferred 10+) / 5+ years (for Engineer level) of relevant experience in a network / telecommunications Operations or Technology support environment CCIE (Lab) is highly preferred with a minimum certification of CCNP, JNCIE-SP (for Supervisor level) JNCIP‑SEC (for Engineer level) or its equivalent L2 technologies - VLAN's, trunking, VTP, Ether channelling, STP's, RSTP, MSTP IPV4 & IPV6 addressing L3 technologies - BGP, L3 technology troubleshooting Platform Skillset (either or all of) – CAT 6k, 3k & 2k switches, ASR9K, UCS, Nexus (Configuration & troubleshooting), ASA Firewall 3rd Party Platform Skillset (either or all of) – Juniper Routers & Firewall , Ruckus WIFI Tools and automation (desired) - scripting (perl, Python, bash etc.,), industry tools - HP TeMip, Protocol Analyzers, Syslog Analyzers (Splunk) etc. Ability to formulate and deliver complex presentations Ability to work in a fast‑paced, high‑pressure, cross‑functional environment Attention to detail and interpersonal skills Possess strong presentation and communications skills Key involvement with cross‑functional teams to resolve major customer issues Ability to function effectively in ambiguous circumstances Ref No: SW8349 #J-18808-Ljbffr
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Network Operations Support
4 days ago
Hong Kong Island, Hong Kong SAR China Swing Consulting Ltd. Full timeSW8339 |04 Jul 2022 Network Operations Support (Three Months Contract)Daily technical network operations Coordinate with vendors and business partners for daily IT infrastructure issues and incidents Facilitate daily system and operations control as directed by the supervisor Bachelor’s degree in Information Technology Computer Science or related...
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Data Center Supervisor
4 days ago
Hong Kong Island, Hong Kong SAR China Swing Consulting Ltd. Full timeSW8131 |08 Apr 2021 Data Center Supervisor Responsibilities Manage data center operations Lead a team of DC operators, supervise their job performance and ensure jobs comply with process and operation procedures Ensure services agreed with customers are fulfilled by the team Coordinate with both internal technical support team and external vendors for...
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Deskside Supervisor
4 days ago
Hong Kong Island, Hong Kong SAR China Swing Consulting Ltd. Full timeSW8647 | 09 May 2024 – Deskside Supervisor (25-35K) Manage on-site team to deliver day-to-day support and troubleshooting operation to ensure a smooth and efficient operation. Work with customer to resolve VIP user's issues related to technology such as MS Windows workstation, MS Office, MS Teams, anti-virus, MDM, Mobile Apps, Encryption, printing. Perform...
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End User Support Supervisor
6 days ago
Hong Kong Island, Hong Kong SAR China Automated Systems (HK) Ltd Full timeEnd User Support Supervisor (Desktop Support) Supervise a team of 8-12 End User Support Analysts and Technicians. Conduct performance reviews and staff development activities. Manage work schedules and ensure adequate coverage. Oversee incident and service request queues using ITSM tools. Ensure compliance with SLAs and prepare service desk metrics. Provide...
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Hospitality IT Lead | PMS/POS
8 hours ago
hong kong, Hong Kong SAR China OMG Hotels AU Pty Ltd Full timeA leading hotel group in Hong Kong is seeking an experienced Assistant Information Technology Manager/Supervisor to oversee IT operations and projects. This role requires a minimum of 5 years in a similar position with proficiency in hotel information systems, networks, and exceptional language skills in English and Cantonese. Candidates should be proactive,...
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Senior Sales Executive
6 days ago
Hong Kong Island, Hong Kong SAR China Delken Group Limited Full timeSenior Sales Executive / Sales Supervisor Our client is a leading flooring materials company, providing high quality and modern floors from worldwide. They invite bright and energetic candidates for the following vacancy: Responsibilities Support Sales Manager to reach the monthly sales target Identify potential clients and business opportunities Build up a...
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Transmission/Assistant Technical Officer
6 days ago
hong kong, Hong Kong SAR China Manpower Services (Hong Kong) Limited Full timeResponsibilities Be responsible for performing technical setup, maintenance, or installation for TV Station Monitoring of different technical equipment under supervision from team leader. Ad-hoc tasks assigned by the supervisor Job Requirements Diploma or higher in electronics, creative media, television or equivalent qualification Knowledge in Broadcasting...
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Network Security Engineer
1 week ago
hong kong, Hong Kong SAR China Kobre & Kim Full timeJoin to apply for the Network Security Engineer role at Kobre & Kim Kobre & Kim consistently seeks exceptional candidates with the talent to deliver outstanding service that anticipates client needs. Position Details The Network Security Engineer is responsible for the design, implementation, monitoring, and managing the network infrastructure for advanced...
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Senior Field Service
6 days ago
hong kong, Hong Kong SAR China Chevalier Group - Network Solutions Full timeA prominent solutions provider in Hong Kong is seeking an experienced engineering service professional. The ideal candidate will manage customer inquiries, prepare quotations, and support supervisors in service reporting. A minimum of 3 years of experience and proficiency in English and Chinese are essential. The position offers a five-day work week,...
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Supervisor/Deputy Supervisor
6 days ago
Hong Kong Island, Hong Kong SAR China The Hong Kong University of Science and Technology (Guangzhou) Full timeJob Title: Supervisor/Deputy Supervisor, Department: Bio-inspired Engineering Research Facility (BIO-IERF), HKUST(GZ), Job ID: 6537 The Hong Kong University of Science and Technology (Guangzhou), ("HKUST(GZ)"), was officially approved by the Ministry of Education of People’s Republic of China to enter the preparatory status in September 2019. Located in...