Duty Manager
3 days ago
About Us Find Your Shangri-La in Shangri-La. Headquartered in Hong Kong SAR, Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties, wellness and lifestyle facilities. Today, the Group owns, operates and manages 100+ hotels under our family of five brands: Shangri-La Hotels & Resorts, Shangri-La Signatures, Kerry Hotels, JEN by Shangri-La, and Traders. About the Role As a Duty Manager , you will be managing the key aspects of guest room operations toensurea smooth and personalized experience aligned with Shangri-La’s service standards. Key Responsibilities Ensure efficient guest check-ins and check-outs processes, delivering exceptional service at the Front Desk. Monitor occupancy levels and maintain accurate guest history and preferences. Handle and resolve guest complaints in accordance with Hotel standards. Plan and manage staff rosters to align with events and peak periods, ensuring adequate coverage for quality service. Review guest feedback across platforms and implement initiatives to enhance service levels. Uphold Front Office standards and procedures in line with brand guidelines, and perform other duties or special projects as assigned by Management. About You At least 5 years of relevant experience in Front Office of sizable Hotels, including 3 years in a supervisory role. Solid knowledge inERA System and Microsoft Office applications. >Strong leadership, problem-solving, interpersonal, and organizational skills. Excellent command of spoken English, Cantonese, and Putonghua. Why Join Us A workplace that values your passion and supports self-realization and personal growth. Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive. Please apply in writing enclosing CV and quoting the reference to:Director, Talent Management & Acquisition (Hong Kong)Kowloon Shangri-La, Hong Kong64 Mody Road, Kowloon,Hong KongTel: / WhatsApp: Apply NowEmail: Website: We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes. We appreciate your interest in joining us. Please note that only successful candidates will be contacted. #J-18808-Ljbffr
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Duty Manager
7 days ago
Hong Kong Island, Hong Kong SAR China Merlin Entertainments Full timeJoin to apply for the Duty Manager role at Merlin Entertainments . Job Scope Provide a consistent, proactive, and professional "play" experience for all guests. Serve as the face of "play" that inspires creativity and storytelling for children and their parents. Maintain an "always on" attitude to deliver the best guest service during work hours. Main...
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Duty Manager
5 days ago
Hong Kong Island, Hong Kong SAR China LEGOLAND Discovery Centre Full timeWhat you'll bring to the team Job scope Provide a consistent, proactive, and professional "play" experience for all guests Serve as the face of "play" that inspires creativity and storytelling for children and their parents Maintain an "always on" attitude to deliver the best guest service during work hours Qualifications & Experience Main responsibilities...
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Duty Manager
3 days ago
Hong Kong Island, Hong Kong SAR China Leadingnation Full timeAbout Us Find Your Shangri-La in Shangri-La. Headquartered in Hong Kong SAR, Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties, wellness and lifestyle facilities. Today, the Group owns, operates and manages 100+ hotels under our family of five brands:...
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Duty Manager
5 days ago
Hong Kong Island, Hong Kong SAR China Leadingnation Full timeJob scope Provide a consistent, proactive, and professional "play" experience for all guests Serve as the face of "play" that inspires creativity and storytelling for children and their parents Maintain an "always on" attitude to deliver the best guest service during work hours Qualifications & Experience Main responsibilities Perform Host duties at a high...
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Duty Manager
5 days ago
Hong Kong Island, Hong Kong SAR China Wilson Parking (Holdings) Ltd Full timeResponsibilities Manage daily matters in respect of carpark operations in the Airport Enforce Company’s operation and administration procedures Maintain effective communication with designated parties and contractors Handle customer enquiries and complaints Perform 9-hour shift duty on roster basis (including Saturdays, Sundays & Public Holidays)...
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Guest Experience Lead
5 days ago
Hong Kong Island, Hong Kong SAR China Salient Holdings Limited Full timeA leading hospitality company in Hong Kong is looking for an Assistant Operations Manager. The role is vital in ensuring guest satisfaction through efficient check-ins, inquiries, and complaint resolution. Candidates should have a diploma in Hospitality Management and at least two years of supervisory experience. Proficiency in English, Mandarin, and...
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Hong Kong Island, Hong Kong SAR China Leadingnation Full timeA leading hospitality brand in Hong Kong is seeking a Duty Manager to oversee guest room operations and ensure a smooth guest experience. The ideal candidate will have at least 5 years in hotel Front Office roles, including 3 years in supervisory positions. Proficiency in ERA System, Microsoft Office, and excellent command of English, Cantonese, and...
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Junior dealer
5 days ago
Hong Kong Island, Hong Kong SAR China First Shanghai Investments Ltd Full timeJob Responsibilities Responsible for trade execution in Equities, Futures and Commodities Markets Bookkeeping for trades, contact clients for any trade-related issues Monitor outstanding orders and margin risk control Provide inquiry service to clients and internal staff Assist the manager in any ad-hoc projects assigned Job Requirements Post-secondary...
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Security Engineer
3 days ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeJob Responsibilities Perform daily log analysis of the Serviced Security Devices Detect anomalous traffic that indicate network troubles or intrusion targeting Assist in the detection and resolution of possible problems caused by security incidents Keep the Serviced Security Devices software up-to-date with the latest versions, patches, and signatures Report...
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On-Duty Technician: Boiler
1 day ago
Hong Kong Island, Hong Kong SAR China Mandarin Oriental, Hong Kong Full timeA luxury hotel in Hong Kong is seeking a skilled Duty Technician to manage and maintain engineering systems. The ideal candidate will have at least 2 years of relevant experience and a higher certificate in Building Services or related fields. Responsibilities include operating boiler plants, assisting with engineering issues, and ensuring a safe workplace....