Product Manager, Payment

4 days ago


Hong Kong Island, Hong Kong SAR China Futu Holdings Limited Full time

Senior Product Manager – Payments Responsible for the planning, optimization, and innovation of our core payment product line. You will need to deeply understand the pain points of merchants and users during the payment process. Through refined product design and the application of advanced technology, you will enhance payment success rates, system stability, and commercial value. You will work closely with R&D, Operations, Risk Control, Marketing, and Finance teams to create a top‑tier payment experience in the industry. Responsibilities Long‑term planning and short‑term iterations of payment products (gateway, acquisition, accounts, fund processing modules) and development of the product roadmap. Conduct competitive analysis, market research, and user studies to identify innovation opportunities; lead proof‑of‑concept and implementation of new features. Write clear and detailed Product Requirement Documents (PRDs), collaborate with designers to complete user‑experience design, ensuring feasibility, security, and user experience of product solutions. Focus on core payment processes, including account setup, onboarding, payment routing, transaction processing, clearing & reconciliation, and error handling. Collaborate with Risk Control to embed transaction risk controls and compliance requirements into product design. Work with Operations, Marketing, and Sales to provide product support and drive product commercialization & customer growth. Define and monitor core product metrics; use data to drive decisions and continuously optimize product performance and commercial benefits. Requirements Bachelor’s degree or higher in Computer Science, Financial Engineering, or related field. 3+ years of product experience in the payment domain, familiar with integration and operation of mainstream domestic/international payment channels and stablecoin payments. Proficient in core payment business processes (acquisition, clearing & settlement, routing, error handling). Strong logical analysis, data analysis, and problem‑solving skills; able to manage complex product modules independently. Excellent communication, collaboration, and project management skills; capable of coordinating multiple teams. Deep understanding of payment industry regulations, security standards, and personal information protection laws. Understanding of high‑availability, high‑concurrency, and distributed system architectures. Insight into user experience with commitment to secure, smooth, simple payment processes. Cost and revenue awareness; able to plan and evaluate features from a commercial perspective. Seniority level Mid‑Senior level Employment type Full‑time Job function Product Management #J-18808-Ljbffr



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