Quality Representative/ Quality Officer

3 days ago


hong kong, Hong Kong SAR China API Lab Testing Limited Full time

API is recognized as the leading quality specialist for household goods and toys within the prestigious WORMS SAFETY Alliance, the world’s foremost collective of safety and quality management experts. With core expertise in household goods and toys, API brings unique, market‑driven know-how to global brands and retailers. Track Record & Industry Leadership Since its founding in 1994, API has played a leading role in the development and implementation of quality management for household goods and toys, earning an industry reputation for excellence and client satisfaction. Qualifications Bachelor’s degree in a relevant field (Engineering, Science, or related disciplines). Degree/Higher Certificate (preferably in Quality Management) or minimum of 2 years in Quality Management. Freshers are also encouraged to apply with an excellent academic background. Key Responsibilities Assist Quality Manager for implementing the QMS procedures as per ISO/IEC 17025:2017 in API Hong Kong Lab. Prepare for HOKLAS accreditation and other accreditation schemes if necessary. Prepare and update the Quality Manual, operation procedures or other quality documents within the company. Maintain the Quality System and performance in API as per expectation. Record any deviation received and devise jointly with office manager corrective actions. Record, evaluate and follow up any complaints received from customers. Plan internal audit program in Hong Kong laboratory and operational offices. Coordinate to conduct annual management review meetings as per schedule, maintain the minutes of review and ensure timely action on the decisions of the annual management review meeting. Coordinate training programs in Hong Kong laboratory and operational office if necessary. Maintain and perform equipment calibration and update record. Follow up and evaluate the effectiveness of any corrective action implemented. Assisting in other duties as directed by the Quality Manager, APAC. Reporting Structure Reports directly to the Quality Manager, APAC. #J-18808-Ljbffr



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