Project Manager, OSE

6 days ago


Hong Kong Island, Hong Kong SAR China Lululemon Full time

Project Manager, OSE (Workforce Transformation) The Project Manager, OSE is responsible to lead the design, delivery, and sustainment of OSE across the Asia region. This role is responsible for driving cross‑functional alignment, managing complex timelines and budgets, and enabling the successful implementation of an evolved org structure that supports our people and enhances our guest experience. This role partners closely with a People & Culture Project Manager, with strategic alignment being key to success. Responsibilities Own the end‑to‑end delivery of the OSE project across Asia Define project goals, success metrics, and key milestones and dependencies across all workstreams Establish and maintain a governance structure with clear roles and responsibilities Facilitate regular risk reviews and mitigation planning with stakeholders Conduct post‑implementation reviews and analyse feedback to assess outcomes, capture learnings, and inform continuous improvement Stakeholder Engagement & Communication Coordinate communication and engagement strategies across SSC and retail Provide regular status updates to senior leadership and cross‑functional partners Budget & Planning Develop and manage the overall project budget, including labour funding Track budget performance and adjust forecasts based on actualization Produce Annual Operating Plan guidance for leadership approval Retail Teams Enablement Support the change management strategy to enable transition to the future state Support in developing and delivering retail‑facing communications and enablement resources, including Zipline messages, call decks, and training guides Maintain centralized resource hubs (e.g., SharePoint, Youlu) with up‑to‑date documentation and guides Support business requirements and partner with tech teams to define and implement system solutions Track systems setup timelines and assess feasibility of proposed solutions Qualifications Bachelor’s degree and/or applicable experience Proficiency in project management tools to drive efficiency and collaboration across cross‑functional teams (e.g. Microsoft Project, Asana, Smartsheet) or equivalent platforms 8 years of relative experience, preferably in a vertically integrated, global, specialty retail environment Ability to influence and manage conversations and meetings across the organization at multiple levels Proven track record of managing multiple diverse projects within related field Proven ability to meet deadlines and operate under tight time constraints with a strong sense of urgency Excellent interpersonal skills including analytical, problem solving, organizational, issue resolution, and customer relationship management Excellent communication skills: verbal, written, negotiation and presentation. Must be able to communicate technical and project management concepts in business‑oriented terms Must Haves Acknowledges the presence of choice in every moment and takes personal responsibility for their life. Possesses an entrepreneurial spirit and continuously innovates to achieve great results. Communicates with honesty and kindness, and creates the space for others to do the same. Leads with courage, knowing the possibility of greatness is bigger than the fear of failure. Fosters connection by putting people first and building trusting relationships. Integrates fun and joy as a way of being and working, aka doesn’t take themselves too seriously. #J-18808-Ljbffr



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