Customer Service

Our Client Our client, the Leader of Fine Art Logistics and Storage company, is now looking for a Customer Service Executive. Responsibilities Perform other projects/tasks as assigned by the supervisor. Interface with local and overseas clients and maintain an excellent relationship with them. Prepare quotation acceptance, receiving/releasing/transportation...

Senior Customer Service Executive, MPF Service 2 days ago Be among the first 25 applicants Your new role Handle inbound and outbound call activities in Contact Centre on MPF issue / eMPF related enquiries Plan and suggest the strategy to deal with complicated and complaint cases Execute the solution with call agents or may require calling the complainants...

Handle customers inquiries, resolve issues and complaints professionally & consistently Be a good listener to solve problems with empathy and patience, feedback to related parties constructively Sales order management Well-organized, be a multitasker by prioritizing tasks, managing time wisely and get ready for ad hoc challenges Job requirements Diploma or...

About the job IDC Customer Services Manager Key Responsibilities Responsible for liaison and escalation with customer on IDC post‑sale service issue especially VIP customer Coordinate with IDC vendor to fulfill the post‑sale service requirement of customer such as drill, site audit, etc Responsible for service review meeting with customer, collect...

Customer Service Specialist - RMA Support Monitors, develops, and manages the processes for ensuring customer applications, returns, exchanges, service, and repairs are done with speed and accuracy, all order fulfilment issues are resolved professionally. Respond to all internal and external parties’ communication in a timely, friendly, and thorough...

A leading packaging solutions provider in Hong Kong is seeking a dedicated customer service professional to handle inquiries, resolve issues, and manage sales orders. The ideal candidate will possess a diploma or higher, have at least 2 years of experience in customer service, and demonstrate strong communication skills in English and Chinese. Proactive and...

A leading company in customer service is seeking a skilled individual to manage customer applications, returns, and service operations. The role requires at least 4 years of experience in customer service, with strong skills in Microsoft Office and ERP. Additionally, exposure to the semi-conductor industry or knowledge in RMA is an advantage. Candidates with...

Senior Customer Service Executive / Supervisor, MPF Service Handle inbound and outbound call activities in Contact Centre on MPF issue / eMPF related enquiries. Plan and suggest the strategy to deal with complicated and complaint cases. Execute the solution with call agents or may require calling the complainants. Assist to manage a call centre sub-team,...

A leading 3PL logistics company in Hong Kong is seeking a Customer Service Supervisor to lead a team and ensure exceptional service to key clients. The ideal candidate will have over 5 years of customer service experience with strong communication and problem-solving skills. Responsibilities include managing customer service representatives, resolving...

Customer Service Coordinator Ocean Freight Import We are now looking for a high caliber individual to join our Ocean Freight Import Team. This role plays a key part in coordinating daily shipments, resolving logistics issues, and ensuring smooth communication with customers and overseas partners. Responsibilities Monitor the shipment and shipping...