Service Transformation Lead: Optimize Ops

Description Responsibilities Collaborate with cross‑functional teams to identify and implement operational improvements that enhance customer experience and service efficiency. Support the planning and execution of transformation initiatives, including process redesign, system enhancements, and new product implementations. Conduct data analysis and develop...

A financial services firm in Hong Kong is seeking a Strategic Finance & Business Optimization Lead. This role involves leading cost optimization efforts, managing budgeting and forecasting cycles, and overseeing financial reporting across multiple entities. Ideal candidates will possess strong financial reporting skills and experience engaging with senior...

Associate – Financial Services (Strategy and Transformation) Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands‑on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent...

Operations Analyst - Insurance Tech Transformation 1 day ago Be among the first 25 applicants Join a leading global financial services group Drive a major Policy Administration System migration Hybrid work model (3 days in office) About the Client Our client is a world-leading financial services institution. They are embarking on a significant business...

A leading professional services firm is seeking a Senior Consultant in Operations with a focus on Insurance Transformation in Hong Kong. The ideal candidate will have a university degree and at least 3 years of relevant experience in insurance operations. Responsibilities include enhancing operational excellence, managing client relationships, and leading...

A leading financial institution based in Hong Kong seeks a VP / AVP, Specialist in Generative AI & Transformation. In this role, you will drive transformative AI initiatives and collaborate with various stakeholders to integrate these solutions within banking operations. Candidates should have over 6 years of relevant experience, strong communication skills,...

A leading Ad-Tech ecosystem in Hong Kong is seeking an Operations Assistant Manager for Client Success & Process Optimization. The role entails managing overseas operations teams, ensuring smooth execution of client projects, and enforcing strict KPIs. Ideal candidates should have a bachelor's degree, at least 3 years of operations experience, and fluency in...

A global commercial real estate leader in Hong Kong is seeking an FM Engineering Ops Manager to manage MEP R&M services for financial services clients. The role involves leading a team, overseeing training and development, and managing departmental profits. Candidates should have a Bachelor's Degree with 3-5 years of relevant experience and strong leadership...

A leading telecommunications company in Hong Kong seeks an experienced Operation & Resourcing Manager to enhance operational efficiency and drive strategic manpower planning for call centre operations. Ideal candidates will possess a Bachelor’s degree and 4–6 years of experience in process improvement, with a strong focus on automation, change...

A leading insurance company in Hong Kong is seeking a Head of Data Transformation to oversee complex data transformation programs across Asia. The successful candidate will lead program execution, manage stakeholders effectively, and focus on delivering measurable business outcomes through data. This role requires 15+ years in program management, a deep...