Head of Customer and Client, FBP, North Asia
1 week ago
Head of Customer and Client, FBP, North Asia Join to apply for the Head of Customer and Client, FBP, North Asia role at CHANEL About The Role Reporting to the Director, Fragrance & Beauty, North Asia, you will bring deep understanding of customers and clients driven by data and insights, increasing customer loyalty and brand love through building meaningful connections in the client journey. What Impact You Can Create At Chanel Develop and execute the customer strategy, driving long term client growth and retention, working closely with global and markets. Define the segmentation strategy in line with the overall brand and business direction. Develop guiding principles for journey design from specific persona lens to support markets. Review insights and feedback gathered, deepening customer knowledge to improve efficiency in driving satisfaction and loyalty. Drive process and technology to enable client data management and analytics. Elevate data and insight capabilities and establish methods to gather holistic analysis across customer touchpoints. Develop customer engagement framework for targeted audience journey. Define gifting, event strategy and loyalty program development with other regions. You Are Energised By Strategic visioning, passionate and curious about customer/client experience. Human centered design thinking enabled by digital and data. Innovative and Influencing. Change leadership, influencing to drive new ways of working. Providing collaborative leadership, coaching and mentoring, and best practice sharing across the region. Attracting, developing and retaining the best talent. What You Will Bring Extensive experience and understanding in strategic and business insights in customers and clients for luxury beauty industry. Strong business acumen and vision to develop the client strategy. A deep understanding of how to leverage data analytics to implement actionable strategies and solutions. Unique understanding of customer landscape in the region. Strong influencing and stakeholder engagement. Program management and change leadership skills, enabling step change and drive impact. A people leader passionate in developing and empowering teams. What Chanel Can Offer You Brand Legacy : In-depth exposure into the rich brand and cultural evolution of the House of CHANEL. Leadership : Collaborate closely with Regional and Global leadership to develop strategic goals. Talent Development : Chanel is committed to developing and empowering our people. Collaborative Culture : Be part of a collaborative and inclusive culture, where diverse perspective are valued and partnerships are fostered across functions and regions. Support and Resources : As a leader at Chanel, you will have access to the resources, support and infrastructure needed to continue to grow successfully. At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel. Seniority level Director Employment type Full-time Job function Business Development and Sales Industries Retail and Retail Luxury Goods and Jewelry #J-18808-Ljbffr
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Head of Customer
4 days ago
hong kong, Hong Kong SAR China CHANEL Full timeA luxury beauty brand is seeking a Head of Customer and Client for North Asia. The candidate will be responsible for developing strategies to enhance client growth and retention, leveraging data analytics and leading diverse teams. This leadership role demands extensive experience in customer insights and solid business acumen within the luxury beauty...
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Hong Kong Island, Hong Kong SAR China CHANEL Full timeGovernance & Planning Project Manager, North Asia Why This Mission With the strategic intent to leap forward and set luxury retail standards in an increasingly complex environment, Fragrance and Beauty Products (FBP) North Asia plays a critical role in elevating the brand, both in equity and business performance. The regional team will have shared...
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Director, Client Strategy
1 week ago
hong kong, Hong Kong SAR China CHANEL Full timeA luxury beauty brand located in Hong Kong is seeking a Head of Customer and Client for North Asia. The ideal candidate will have extensive experience in the luxury beauty industry, with a strong focus on developing customer strategies driven by data analytics. Responsibilities include strategic growth and engagement framework development. This is a...
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Regional Finance Director, North Asia
6 days ago
Hong Kong Island, Hong Kong SAR China Heidrick & Struggles Full timeDirect message the job poster from Heidrick & Struggles. Responsibilities Lead the FP&A function for the North Asia region from the Hong Kong head office. Oversee FP&A activities across five markets: Mainland China, Hong Kong, Taiwan, Japan, and Korea. Report directly to the North Asia CFO, also based in Hong Kong. Apply strong FP&A skillsets and experience...
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Head of Operations – North Asia Subregion
1 week ago
hong kong, Hong Kong SAR China Aon Full timeHead of Operations – North Asia Subregion Join to apply for the Head of Operations – North Asia Subregion role at Aon . About Aon Aon is in the business of better decisions. At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. We are united through trust as one inclusive team and passionate about helping...
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North Asia Regional Operations Leader
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hong kong, Hong Kong SAR China Aon Full timeA leading global consulting firm is seeking a Head of Operations for the North Asia Subregion in Hong Kong. The role includes developing business strategies, leading operations, and driving growth while managing a diverse team. The ideal candidate should possess strong leadership, analytical skills, and experience in financial and operational management,...
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Hong Kong Island, Hong Kong SAR China Page Executive Full timeCountry Manager; Sales Director, Sales VP, Head of North Asia As a Senior Sales Director, your main responsibilities will include: Developing and implementing strategic sales plans to achieve revenue targets. Identifying and pursuing new business opportunities in the Corporate clients includes FSI, Government, corporate and more. Building and maintaining...
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Hong Kong Island, Hong Kong SAR China Hilti Asia Pacific Full timeRegional Engineering Marketing Manager – North Asia Join to apply for the Regional Engineering Marketing Manager – North Asia role at the Hilti Asia Pacific . What You'll Do Code & Approval (C&A) Strategy Lead the development and revision of engineering codes across North Asia, identifying gaps and harmonizing standards to unlock business opportunities....
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Hong Kong Island, Hong Kong SAR China Hilti Asia Pacific Full timeA leading global construction firm is seeking a Regional Engineering Marketing Manager for North Asia to lead initiatives in code development, engineering marketing, and business strategy. The ideal candidate will have a Bachelor's in engineering, 6+ years of construction experience, and strong analytical and communication skills. This role offers growth...
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Risk, Assurance
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Hong Kong Island, Hong Kong SAR China Turner & Townsend Full timeRisk, Assurance & Compliance Lead (North Asia) Turner & Townsend is a global professional services company that provides programme, project, cost, asset, and commercial management across real estate, infrastructure, energy and natural resources. Job Description Work closely with operations to ensure compliance with Key Performance Indicators, Objectives &...
