Systems Engineer

3 days ago

Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full time

Responsibilities Set up and provide hardware and software maintenance/support, PC, network, telecommunications, and infrastructure. Ensure all systems running effectively and efficiently. Work in line with Group IT to implement projects and policies & standard. Provide I.T. helpdesk support (desktops, laptops, network, etc.) for HK Office and Retail Stores, might require to support other Asia markets. Oversee the network infrastructure operations to ensure a high performance, secure, and reliable network environment to support business needs and growth. Align and manage vendors for I.T. equipment/services and application systems. Liaise and work with Global IT Teams and different departments to support/implement infrastructure projects and ad hoc requests from business. Assisting rollout or enhancement of ERP related projects when required. Assist to implement I.T. policies, workflows and procedures. Create and maintain high quality technical documentation. Research, recommend and testing of hardware/software to fulfil specific business requirements. Setting up and support I.T. equipment/services for existing and new retail store. Conduct training for HK office new joiners on IT policies & basic IT facilities. Ad hoc duties assigned by department head. Job Requirements Degree in Computer Science, Information Technology or equivalent, with minimum 4 years’ experience preferably in retail background. Strong hands on skills of Microsoft desktop operating systems, familiarity with Microsoft-based networking/storage systems and Active Directory user management. A good working knowledge of Microsoft Office and common hardware (laptops, printers, network storage devices, switches, smartphones/tablets, etc.) Proactive problem-solver, positive team player, good interpersonal skills & adapt to multi-cultural corporate setting. Strong communication and interpersonal skills. Fluent in both written and spoken English and Mandarin Preferably holder of I.T. professional/technical certifications (eg. PMP, MCSE, ITIL, etc.) #J-18808-Ljbffr

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