Senior/ System Analyst

4 days ago


Hong Kong Island, Hong Kong SAR China Swing Consulting Ltd. Full time

SW9348 |19 Jul 2017 Senior/ System Analyst (CRM) Responsibilities To lead the planning, requirement analysis, design, development, testing, training, data migration and hyper‑care support. To manage and coach team members in problem solving, root cause analysis and preventive measures. To support inception of business demands during early stage of conceptualization and provide feasibility study and rough estimate on cost and time. To document Software and System design, Architecture, Framework and conduct impact analysis for IT Systems or Network Change request. To collaborate with other teams in Project delivery and System rollout. To develop and identify opportunities in Customer Relationship Management (CRM) Technology to enhance Customer Life Cycle Management (i.e. reach, acquisition, conversion, retention, and loyalty). Qualifications Degree Holder in Computer Science, Information Technology or related disciplines. At least 6 years’ relevant working experience in Application Software development or telecom industry. Solid experience in System Integration and Project Management, PMP Certification will be an advantage. Experience in ICT System design with exposure in CRM applications in B2B and B2C domains preferred. Full System development Life Cycle experience and/or Agile/SCRUM development experience. Prior experience in Oracle Database, WebSphere J2EE, J2SE, Struts, Unix script, SQL and SQL tuning. Able to communicate across levels, documentation, analytical and problem solving skills required. Self‑motivated, good team player and able to work under a tight schedule and independent. Excellent interpersonal skills with good command of English, Cantonese and Putonghua. #J-18808-Ljbffr



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