Operation Lead
5 days ago
Sales / CS experience 3 years of experience in service function Dynamic culture Our client is looking for Operation Lead. Job responsibilities: li>Owner of the Operation team of Customer Support, Visa application, Sales Retention etc. Responsible for HK Operation team management and development. Plan and manage all the service processes to deliver timely and efficient service to ensure high customer satisfaction. Ensure achievement of quantitative and qualitative external customer satisfaction goals in order to meet excellent service quality. Own and drive the strategic resources planning and talent development for the service team. Job requirements: Minimum 3 years of experience in service function with at least 1 years’ experience team management. BS Degree in business or relevant major. Good language skill in both English and Experience in a sales & service organization, especially in service industry. Ability to motivate, provide leadership and a participative organizational climate to selectively attract and retain professional staff. Mindset to continuously improve processes. Ability to analyze complex business issues and isolate root causes and work towards a simpler and more efficient process. Service minded. A good team player with excellent communication and interpersonal skills. ERP knowledge, preferably SAP plus Microsoft office tools. Willing to travel. #J-18808-Ljbffr
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Security Operations Lead
3 days ago
Kowloon, Hong Kong SAR China G4S (Hong Kong - Holding) Limited Full timeA prominent security services firm in Hong Kong is seeking an Operations Officer to oversee management of operational and service delivery matters for Guarding Services. The selected candidate will lead a security team to maintain smooth daily operations during special events while addressing complaints and requests. Qualifications include a valid Security...
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Compliance Operations Lead
5 days ago
Kowloon, Hong Kong SAR China Zircon Securities (HK) Limited Full timeA leading securities firm in Hong Kong is seeking a Compliance Officer to handle day-to-day compliance operations and oversee the compliance framework. The ideal candidate should have a Bachelor’s degree in Law, Finance, or Business Administration, coupled with solid experience in the securities industry. Proficiency in Mandarin, Cantonese, and English is...
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Brand Operations Lead
5 days ago
Kowloon, Hong Kong SAR China Formia Limited Full timeA leading travel amenity company in Hong Kong is seeking an Officer to join its Brand Operations Team. This role involves managing product and brand projects, coordinating with creative teams, and ensures timely execution while maintaining high quality. Candidates should be detail-oriented, organized, and possess strong communication skills in English and...
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Senior Product Operations Lead
5 days ago
Kowloon, Hong Kong SAR China SmarTone Telecommunications Limited Full timeA leading telecommunications company in Hong Kong is seeking a Senior Business Operations Officer or Assistant Business Operations Manager to manage operations for product and sales processes. This role requires at least 5 years of experience in product operations, excellent analytical skills, and fluency in both Chinese and English. The candidate will also...
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Operation Lead
5 days ago
Kowloon, Hong Kong SAR China ManpowerGroup Greater China Hong Kong and Macau Full timeGeneral Requirements Sales / CS experience 5 years of experience in service function Dynamic culture Our client is looking for Operation Lead. Job responsibilities Ensure achievement of quantitative and qualitative external customer satisfaction goals in order to meet excellent service quality. Own and drive the strategic resources planning and talent...
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Youth Centre Operations Lead
5 days ago
Kowloon, Hong Kong SAR China Greater Bay Area Homeland Youth Community Foundation Limited Full timeA charitable organization in Hong Kong is looking for an energetic Operations Manager to oversee the newly established Centre in Sham Shui Po. The role requires implementing operational plans, managing day-to-day functions, and leading a team to ensure high-quality activities. Candidates should have a recognized university degree and at least 8 years in...
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Treasury & Payment Operations Lead
5 days ago
Kowloon, Hong Kong SAR China PAO Bank Limited Full timeA leading banking institution in Hong Kong is seeking an Assistant Manager / Manager for Treasury & Payment Operations. The successful candidate will handle the execution of treasury operations, including trade settlements, regulatory reporting, and will support system development. A Bachelor’s degree in Finance or a related field and strong knowledge of...
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Control Room Operations Lead
18 hours ago
Kowloon, Hong Kong SAR China G4S (Hong Kong - Holding) Limited Full timeA leading security services company in Hong Kong seeks an experienced individual to oversee its Control Room operations. The role includes monitoring daily activities, managing staff schedules, and ensuring compliance with standards. Candidates must hold valid Security Personnel Permits and possess strong English and Cantonese communication skills. This...
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Office Operations
5 days ago
Kowloon, Hong Kong SAR China Oakham Partners Limited Full timeA leading recruitment services provider is seeking an Office Administration Manager for a US tech company in Hong Kong. The successful candidate will oversee day-to-day operations, ensure efficient office systems, and provide support to staff and senior management. Candidates should have over 7 years of experience in office administration or operations...
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Operations Lead – Security
5 days ago
Kowloon, Hong Kong SAR China G4S (Hong Kong - Holding) Limited Full timeA leading security services provider in Hong Kong is seeking a team leader to manage Operations Officers and Schedulers effectively. The successful candidate will deliver high-quality services, handle complaints, and ensure compliance with company policies. Required qualifications include proficiency in Chinese and English, a Higher Diploma or equivalent,...