AVP, IT Service Management
4 days ago
HKEX strategizes to focus on applying new technologies to modernise our core functions in order to enable greater efficiency in our operations and deliver new services to our market. We are looking for a strong talent with IT services management knowledge and experience to join our IT Service Management Operation Team under Technology Service Management. This role is supporting daily operation include IT production incidents, problems, changes, IT accounts and IT asset inventory as well as providing improvement recommendation to the IT Service Management (ITSM) platform and account management platform. The Technology Service Operations (TSO) covers Services Management processes including Incident Management, Problem Management, Change Management, Asset Management, Configuration Management Database, Production Account Management, Identify Governance and Administration. Candidate has relevant knowledge in these disciplines is an advantage. Candidate should have a customer service mind-set to drive process improvement, push for operational efficiency and value. Job Responsibilities Leading a team of engineers in Monitoring and IT Service Management Tools (ITSM & ITOM) Managing and maintaining the Monitoring and IT Service Management Platform Performing daily and long-term operational and strategic management of Monitoring and IT Service Management tools. Communicating Monitoring and IT Service Management approach and procedures to stakeholders Implementing the key performance indicators to measure Monitoring, Event Management and IT Service Management process efficiency Reporting on key metrics of Monitoring and IT Service Management Tools Applying a continuous improvement approach in enhancing the service management Taking part in other ITSM processes, or as required perform as a back up to maintain operational activities Job Requirements Five years plus working experience on Systems Management processes and tools (e.g. ServiceNow, BMC) ServiceNow knowledge is a must Strong knowledge of IT Service Management processes and/or leading IT Service management tools (such as ServiceNow, BMC Helix, Ivanti Neurons) IT Service Management/Systems Monitoring experience in a complex and integrated environments Degree in Computer Science, Information System or IT related disciplines Experience on mission critical, high availability, high performance and large-scale systems infrastructure Experience in code development and Agile development approaches Redhat Linux and Windows server knowledge and support experience is preferred Linux and Windows batch scripting experience is preferred Experience in financial services industry or other highly regulated organisations is preferred while not essential Possess ITIL Certification Strong vendor management and negotiation skills Strong ability to carry out assigned tasks independently with little supervision Strong analytical, problem solving, interpersonal, communication and presentation skill Team player Proficient in documentation and technical writing Good command of written and spoken English and Mandarin. Proficiency in Cantonese is an advantage Company Introduction ITD SZ #J-18808-Ljbffr
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Head of Building Services
2 days ago
Tin Shui Wai, Hong Kong SAR China Citybase Property Management Ltd Full timeA leading property management firm in Hong Kong is seeking an experienced professional to lead the technical team and oversee building service maintenance and improvement for shopping malls and properties. The role requires a degree in a relevant field, chartered status, and at least 15 years of experience, with 5 years in a managerial capacity. Strong...
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Tin Shui Wai, Hong Kong SAR China HKEX Technology (Shenzhen) Limited Full timeAssociate - IT Service Management Analyst - Technology Service Operations HKEX strategizes to focus on applying new technologies to modernise our core functions in order to enable greater efficiency in our operations and deliver new services to our market. We are looking for a strong talent with IT services management knowledge and experience to join our IT...
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Technical Manager
4 days ago
Tin Shui Wai, Hong Kong SAR China Citybase Property Management Ltd Full timeCitybase Property Management Limited (Citybase), established in 1985 and a Founding Member of the Hong Kong Association of Property Management Companies, is a professional property and facility management company committed to providing comprehensive quality service. Responsibilities Recommend, prepare and review the preventive maintenance schedule. Monitor...
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Senior Technical Manager
2 days ago
Tin Shui Wai, Hong Kong SAR China Citybase Property Management Ltd Full timeLead the technical team and oversee the building service maintenance / premises improvement / tenancy fitting out work for the assigned shopping mall or property portfolio. Requirements: Degree in Building Services, Mechanical Engineering or related disciplines Chartered Engineer or equivalent preferred Certificate of Registration of Electrical Worker...
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Facilities & Maintenance Manager (Property)
4 days ago
Tin Shui Wai, Hong Kong SAR China Citybase Property Management Ltd Full timeA professional property management company based in Hong Kong is seeking a candidate with extensive experience in property and facility management. The candidate will be responsible for managing preventive maintenance schedules and overseeing maintenance work for a designated portfolio. Qualifications include a degree in Building Services or Mechanical...
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System Development Manager
4 days ago
Tin Shui Wai, Hong Kong SAR China HKEX Technology (Shenzhen) Limited Full timeJob Summary As a System Development Manager, the incumbent will be primarily responsible for application development and support of critical HKEX applications running under IBM mainframe platform, as well as for support of associated development and migration tools. You will have the opportunity to work closely with different technical teams, vendors and...
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Cloud Engineer
4 days ago
Tin Shui Wai, Hong Kong SAR China HKEX Technology (Shenzhen) Limited Full timeLocation: CN-Shenzhen-HyQ Shift: Standard - 40 Hours (China) Scheduled Weekly Hours: 40 Worker Type: Permanent Job Summary You will be responsible for constructing, sustaining, and overseeing the production, testing, and development environments for our Big Data and Analytics Platforms. You will have the opportunity to showcase your problem-solving abilities...
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Tin Shui Wai, Hong Kong SAR China HKEX Technology (Shenzhen) Limited Full timeA leading technology firm in Hong Kong is seeking an Associate - IT Service Management Analyst to manage daily IT service operations. The role requires a strong background in IT service management with over three years of experience in incident, problem, and change management. Candidates must be able to work independently, possess excellent analytical...
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Services Sales Representative IV
4 days ago
Tin Shui Wai, Hong Kong SAR China Oracle Systems Hong Kong Ltd Full timeAdd expected salary to your profile for insights Services Sales is accountable for the new client business development and relationship management or growing existing accounts by originating, managing and closing up-sell/cross-sell opportunities and orchestrating outcome-based delivery execution. It has significant influence on the development and growth of...
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AVP, Data Engineering, Chief Data Office
4 days ago
Tin Shui Wai, Hong Kong SAR China HKEX Technology (Shenzhen) Limited Full timeLead a data transformation team of 6–8 engineers, fostering delivery excellence and technical leadership Collaborate with analysts and business stakeholders to gather requirements and deliver reliable data solutions Design, build, and maintain scalable data pipelines using SparkSQL and Python Manage and optimize data storage and retrieval within Hadoop...