Claims Administrator
4 days ago
Claims Administrator (Fresh graduates/Early-career talents) Pacific Prime is a global insurance broker established in Hong Kong in 2000. With 15 offices and over 1000 employees around the world, we deliver a wide range of insurance solutions, including group health insurance, employee benefits, property & casualty insurance advice and solutions to individuals, families, and businesses. Our commitment to simplifying insurance has earned us recognition and a loyal client base. As an award‑winning insurance intermediary, we simplify the insurance landscape, empowering clients to find the right plan within their budget. With world‑class services, tailored solutions, and expert advice, we aim to be the top choice for individuals and corporations worldwide. We are currently seeking talented individuals to join our team—if you have a passion for the Insurtech industry and thrive in a fast‑paced, dynamic environment, we invite you to apply now to join our team as a Claims Administrator to support the Sales on renewal and business development. Key Responsibilities Logging and saving of Claims record in the YS (Data entry) Processing of claims on behalf of policy members (to pre‑screen/submit/follow‑up/monitor/update claims record in the YS) Communicating with colleagues, insurers and policy members in relation to claims processes/issues (i.e. delayed/pending/declined) Organizing follow ups related to claims with insurance companies and policy members in an efficient and pro‑active manner ensuring they are updated on the status of their claims/pre‑authorization at all times Updating and monitoring Problem Claim records/follow‑ups Maintaining organized emails, outlook folders and clean inbox at all times Maintaining organized client folders in the server Ensuring that problem claims are escalated to the Team Leader/Manager in a timely manner if it becomes too difficult to handle and client is increasingly unhappy Mailing work (send out claims document to client and insurer) Requirements Diploma/Degree holder with 1-2 years of insurance industry experience Administrative Assistance and Customer Service skills Strong organizational and time management skills Attention to detail and accuracy in work Proficiency in Microsoft Office What we offer Competitive remuneration package Company-sponsored social events and team‑building activities Great career advancement opportunities within a fast growing global organization Collaborative and inclusive work environment Access to cutting‑edge technology and tools relevant to the role Employee discounts on company products or service By joining us you can expect not only competitive compensation and benefits, but also a supportive work culture that prioritizes your personal and professional growth. We are committed to fostering an inclusive and supportive working environment that embraces individuals of diverse backgrounds, ensuring everyone feels empowered to reach their full potential, irrespective of age, gender, identity, orientation, disability, race, ethnicity, nationality, religion, or political beliefs. #J-18808-Ljbffr
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Kowloon, Hong Kong SAR China Pacific Prime Insurance Brokers Ltd Full timeA leading global insurance broker in Hong Kong is seeking a Claims Administrator, ideal for fresh graduates or early-career talents. The role involves logging claims, processing them, and ensuring proactive communication with clients and insurers. Candidates should hold a diploma or degree, with 1-2 years of insurance experience preferred. The position...
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Claims Specialist
4 days ago
Kowloon, Hong Kong SAR China Sun Life Full timeJoin to apply for the Claims Specialist role at Sun Life We are seeking a proactive and detail‑oriented Claims Specialist – Life Claims to join our Claims team. The ideal candidate will have solid experience in handling life, accident, and medical claims, with a strong preference for exposure to death and critical illness (CI) claims, as well as...
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Assistant Claims Manager
4 days ago
Kowloon, Hong Kong SAR China Delken Group Limited Full timeOur client is an authorized insurer to facilitate retirement financial planning through provision of annuity products in Hong Kong, they are currently seeking for an Assistant Claims Manager to join their team. Assistant Claims Manager Responsibilities: To monitor claims quality and ensure our committed service standards are met; To handle matters ranging...
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Senior Manager, Claims Services
4 days ago
Kowloon, Hong Kong SAR China Sun Life Hong Kong Ltd Full timeWe are looking for an experienced and strategic Senior Life Claims Manager to lead complex claims assessments and drive operational excellence within our Life Claims team. The successful candidate will have deep expertise in handling major and minor life claims, with a strong focus on high-net-worth medical cases. This leadership role involves mentoring team...
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Claims and Recovery Senior Executive
4 days ago
Kowloon, Hong Kong SAR China Delken Group Limited Full timeOverview Our client is a Global Company that innovates, optimizes and drives the supply chains and marketing promotions of many of the best known brands in the world. They are now seeking a Claims and Recovery Senior / Executive (Marine Claims) to join their team. The Senior Executive for Claims and Recovery will review and investigate claims to help arrive...
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Functional Lead
4 days ago
Kowloon, Hong Kong SAR China Cognizant Technology Solutions Hong Kong Limited Full timeServe as the company’s functional lead for claims during all phases of the implementation. Act as the functional anchor for all claims-related requirements, workshops, and design validations—working directly with the customer and representing the company’s product with domain authority. Conduct and lead requirement workshops, including discovery,...
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Senior Marine Claims
4 days ago
Kowloon, Hong Kong SAR China Delken Group Limited Full timeA global logistics company is seeking a Logistics Executive to manage claims efficiently. The role involves evaluating and processing claims, leading discussions among teams, and managing ongoing projects. Candidates should have 5-7 years of relevant experience, including knowledge of freight forwarding and a degree in business administration. Strong...
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Medical Claims Assistant — Japanese
2 days ago
Kowloon, Hong Kong SAR China Kingsway Personnel Ltd. Full timeA leading recruitment agency is looking for a Japanese Speaking Assistant in Hong Kong. This position offers work-life balance and requires native Cantonese proficiency, along with good command of Japanese and English. Responsibilities include liaising with insurance companies and supporting claims administration. Fresh graduates are welcome, and knowledge...
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Claims and Recovery Executive
4 days ago
Kowloon, Hong Kong SAR China Delken Group Limited Full timeOur client is a Global Company that innovates, optimizes and drives the supply chains and marketing promotions of many of the best known brands in the world. They are now seeking a Logistics Executive, Plan & Book to join their team. Claims and Recovery Executive / Senior Executive (Logistics Industry) (5-day work) RESPONSIBILITIES Process, evaluate and...
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Assistant Manager, Claim Due Diligence
2 days ago
Kowloon, Hong Kong SAR China Delken Group Limited Full timeOur client is a leading financial institution, they are currently seeking an Assistant Manager, Claim Due Diligence to join their team. Responsibilities: Conduct due diligence review on claim requests arising from defaulted commercial or SME lending portfolios under various loan guarantee schemes Monitor the quality of special assets management and debt...