Cantonese Trainer
6 days ago
Key Responsibilities Design and deliver remote training programs focused on spoken Cantonese for customer service representatives Draft structured training schemes, including curriculum, session plans, and assessment methods tailored to customer service center needs. Conduct live and recorded vocal training sessions, ensuring clarity, tone, and professionalism in Cantonese communication. Collaborate with business stakeholders to align training content with customer interaction standards, regulatory expectations, and service KPIs. Evaluate trainee performance and provide feedback and coaching to improve fluency and customer handling skills. Support onboarding programs for new hires and refresher training for existing staff. Maintain training documentation and update materials based on feedback and evolving business needs. Required Skills & Experience Native proficiency in spoken Cantonese. Experience in training delivery, preferably in customer service environments. Strong understanding of customer service workflows, including call handling, escalation, and complaint resolution. Ability to create engaging training content and adapt delivery styles to different learner levels. Excellent communication skills in Cantonese and English. Familiarity with digital training tools and platforms (e.g., LMS, video conferencing, voice recording tools). Preferred Qualifications Prior experience Cantonese training Certification in language instruction, adult learning, or training facilitation. Bachelor’s degree in Education, Communications, Linguistics, or related field. #LI-AL1 #J-18808-Ljbffr
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Cantonese Trainer
2 weeks ago
WorkFromHome, Hong Kong SAR China Cognizant Full timeJoin to apply for the Cantonese Trainer (12 months contract) role at Cognizant Design and deliver remote training programs focused on spoken Cantonese for customer service representatives. Draft structured training schemes, including curriculum, session plans, and assessment methods tailored to customer service center needs. Conduct live and recorded vocal...
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WorkFromHome, Hong Kong SAR China Cognizant Full timeA global technology consultancy in Hong Kong is seeking a training specialist to design and deliver remote training programs focused on spoken Cantonese for customer service representatives. Ideal candidates will have native proficiency in Cantonese, experience delivering training, and strong communication skills in both Cantonese and English. The role...
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WorkFromHome, Hong Kong SAR China Cognizant Full timeA global technology company in Hong Kong is seeking a Training Specialist to design and deliver remote training programs focused on spoken Cantonese for customer service representatives. The ideal candidate will have native proficiency in Cantonese, experience in training delivery, and a strong understanding of customer service workflows. This role involves...
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WorkFromHome, Hong Kong SAR China Infopro Learning Full timeInfopro Learning has an immediate contract opportunity for an experienced Sales Trainer to support one of our top global Clients! About Infopro Learning Building Your Performance-Ready Workforce At Infopro Learning, we're driven by a singular purpose: unlocking human potential. For over 30 years, we've been transforming the way organizations develop their...
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Sales Associate
6 days ago
WorkFromHome, Hong Kong SAR China ATP Holdings Limited Full timeSales Associate (Community & Partnerships) AlgoGroup is a venture-backed pet care startup and HK Science Park incubatee that uses e-commerce data and distribution muscle to scale innovative pet brands across Hong Kong, the UK, Singapore and Malaysia. In Hong Kong, we own and operate an established veterinary clinic and pet e-commerce platform. We provide...
