Support Engineer
6 days ago
bloXroute is seeking a highly motivated and customer-focused Support Engineer to work directly with our support team. In this role, you will help to resolve technical issues, assisting users with product-related problems, and ensuring a smooth and positive experience. You will collaborate with cross‑functional teams, including engineering and business, to resolve issues and improve product functionality. Responsibilities Provide first-line support to customers in the APAC region Troubleshoot and resolve issues by working with the DevOps and Engineering teams Help users with basic maintenance and issue resolution Spot service issues and quality gaps across different blockchains Clarify quality expectations from the Dev and Product teams Use data to suggest improvements and support overall service quality Requirements Minimum of 2 years of experience as Support Engineer Fully remote, based in Asia, cover Asia time zone and flexible with work arrangements Fluent in both English and Mandarin Linux experience AWS experience Knowledge and experience with blockchain and crypto technology Good understanding of crypto industry in APAC region is a plus Excellent presentation skills, ability to simplify technical data into crystal clear ideas Creative and entrepreneurial person with excellent teamwork skills and startup attitude #J-18808-Ljbffr
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Support Engineer
6 days ago
WorkFromHome, Hong Kong SAR China bloXroute Labs Full timebloXroute is seeking a highly motivated and customer-focused Support Engineer to work directly with our support team. In this role, you will help to resolve technical issues, assisting users with product-related problems, and ensuring a smooth and positive experience. You will collaborate with cross-functional teams, including engineering and business, to...
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Support Engineer
4 days ago
WorkFromHome, Hong Kong SAR China bloXroute Full timeOverview 1 week ago Be among the first 25 applicants. bloXroute is seeking a highly motivated and customer-focused Support Engineer to work directly with our support team. In this role, you will help to resolve technical issues, assisting users with product-related problems, and ensuring a smooth and positive experience. You will collaborate with...
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Network Support Engineer
4 days ago
WorkFromHome, Hong Kong SAR China ioTech Solutions Full timeJoin my client, a global telecommunications provider, as part of the Network Support team. You'll utilize your expertise to provide exceptional technical assistance, ensuring seamless operations and empowering our clients around the clock. As a Network Support Engineer , you'll be primarily responsible for identifying and resolving system and network faults...
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IT Support Engineer
6 days ago
WorkFromHome, Hong Kong SAR China Master Concept (Hong Kong) Limited Full timeIT Support Engineer - Public & Private Sector Add expected salary to your profile for insights We are seeking multiple experienced and dedicated IT Support Engineers to provide high-priority, on-site Remedial Support Services across numerous public sector offices in Hong Kong. This is a field‑based role that requires frequent travel to different sites...
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WorkFromHome, Hong Kong SAR China Airbnb Full timeSenior Software Engineer, Community Support Engineering(Foundations) Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it...
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IT Support Engineer
4 days ago
WorkFromHome, Hong Kong SAR China Swing Consulting Ltd. Full timeSW9561 | 02 Nov 2018 IT Support Engineer (Various Vacancies) Provide on time support to internal end users; Install and configure PC hardware / software; Trouble shoot PC related devices and escal problem if needed; Diploma or above in Information Technology or equivalent discipline; 0-2 years working experience in IT related Industry; Excellent...
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Blockchain Application Support Engineer
2 days ago
WorkFromHome, Hong Kong SAR China Crypto.com Full timeThe blockchain security team is working on core Blockchain technologies, Smart contracts and other building blocks that allow us to create unique products for our users. They specialise in secure development, confidential computing technology and advanced cryptographic techniques and with multiple patents granted to this team, this is a key strategic...
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Remote Helpdesk Engineer
4 days ago
WorkFromHome, Hong Kong SAR China Classy Wheeler Limited Full timeA leading financial services firm is seeking a Helpdesk Engineer for remote support of their IT infrastructure. The role requires proficiency in English and Cantonese, with responsibilities including Level 1 to 3 technical support and administration on various platforms. Ideal candidates have 2 to 7 years of experience in technical support for Windows...
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Remote APAC Blockchain Support Engineer
6 days ago
WorkFromHome, Hong Kong SAR China SOLANA FOUNDATION Full timeA leading blockchain technology company is seeking a highly motivated Support Engineer in Hong Kong. The role involves providing first-line support to customers, troubleshooting technical issues, and collaborating with cross-functional teams. Applicants should have at least 2 years of experience, be fluent in English and Mandarin, and possess Linux and AWS...
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Network Support Engineer
4 days ago
WorkFromHome, Hong Kong SAR China ioTech Solutions Full timeA global telecommunications provider in Hong Kong seeks a Network Support Engineer to deliver technical assistance and ensure smooth operations. This role includes performing round-the-clock duties, diagnosing network faults, and conducting acceptance tests, while requiring a high diploma in Electronic/Information Technology Engineering or equivalent....