Claims Manager

Lead the Claims team to handle all types of claims from clients (e.g. death, CI, hospitalization, accident claims, etc.) and achieve our commitment of claims turnaround time Monitor and evaluate the performance of claim assessors and provide technical training and coaching to them Review guidelines/ manuals, service standards and the workflows in relation to...

Responsibilities Assist Claims Manager to handle international claims services in compliance with company policies; Conduct claims control and analysis; Handle ad-hoc projects such as system development and enhancement; Provide training and coaching to junior staff about insurance and medical knowledge and products; Liaise with service provider and hospital...

Large and complex claims handling and managerial support Job Accountabilities Responsible for the large and complex liability and property claims Provide data analytics for Commercial portfolios Provide technical support to the team including work simplification and automation initiatives Responsible for organizing customer meeting presentation and...

Property and casualty claims Team lead position About Our Client Our client is a well-known organization within the insurance industry, known for its commitment to delivering exceptional service and operational excellence. They have established Hong Kong office for years and are running a stable business. Job Description As a Claims Manager, your main...

Claims Officer (Employees' Compensation / Retail Claims) Add expected salary to your profile for insights Handling of Employees’ Compensation claims with focus on liability and investigation Provide quality and professional claims service to customers With moderate supervision to manage simple-medium standard (moderate severity) claims in the most...

Key Responsibilities: Manage inquiries and complaints originating from customers, distribution channels, internal departments, and external insurance regulatory bodies. Based on these interactions, propose improvement plans. Evaluate and approve claims, then communicate fair and just claim decisions, including offering flexible alternatives, to the...

Claims Officer (Employees Compensation / Retail Claims) Job Summary Handling of Employees’ Compensation claims with focus on liability and investigation Provide quality and professional claims service to customers With moderate supervision to manage simple-medium standard (moderate severity) claims in the most effective, efficient way whilst delivering a...

Our client is a Leading Life Insurance Company, they invite bright and energetic candidate for the following vacancy: Senior Claims Executive Job Duties: Assist the Assistant Manager in day-to-day claim operations including maintenance of service standard and ensuring quality of work defined by the Company. Processing of minor claims including assessment,...

A leading insurance firm in Hong Kong is seeking a claims professional to manage claims investigations, respond to agent enquiries, and approve claims within TAT. The ideal candidate holds a Bachelor's degree in Life Insurance and has at least 1 year of relevant experience, demonstrating strong communication skills in English and Cantonese. Join a diverse...

Responsibilities Lead teams and provide strategic direction aligned with the organization's goals and objectives. Foster effective work teams with clearly defined responsibilities and performance expectations to ensure high productivity levels. Establish processes, such as claims guidelines, to facilitate claims automation. Implement the compliance policy...