Operations & Customer Service Officer, E-Commerce
3 days ago
Operations & Customer Service Officer, E-Commerce We are currently seeking an E-Commerce Officer to join our young and energetic team. For joining our retail brand, you will be responsible for managing our e-commerce website and other potential online sales platforms, customer service and support, product listing, inventory control and logistics, and assisting with marketing campaigns and website optimization. Responsibilities: Responsible for daily eCommerce operations including but not limited to CMS maintenance, product & content updates, sales & performance analysis, customer services, logistics & stock level monitoring Work closely with internal parties such as Supply Chain, Merchandising, Customer Services, and Marketing teams to achieve business goals & maintain daily operation support Collaborate with IT / external vendors on website enhancements and issue resolutions Compile sales, traffic, and promotion reports & competitor analysis regularly Timely response to customer inquiries on products, and order status and provide after-sales services in a professional manner via Digital (WhatsApp, platform chat, social media) Assist to develop and maintain processes to improve the omnichannel shopping experience and journey flow in an efficient way Assist with ad-hoc tasks per business needs Qualifications and Requirements: Degree holder in marketing or business-related discipline Minimum of 1 year of experience in E-Commerce or related industry Proficient command of written and spoken English and Chinese Detail-oriented, self-motivated, and able to work independently Excellent time management and task coordination skills – Immediately available is an advantage Salary Range: 18,000 – 22,000 HKD / Month 5 days work at Wan Chai, medical, performance bonus, 18 days Annual Leave. We offer an attractive remuneration package including 5-day work and other benefits to the right candidate. All information received will be kept in strict confidence and only for employment-related / hiring purposes. Interested and qualified parties please send full resume including current salary, expected salary and availability to Please call us at for any hiring inquiries. #J-18808-Ljbffr
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E‑Commerce Operations
3 days ago
Wan Tsai, Hong Kong SAR China Sun Job Consultants Full timeA retail consulting firm is looking for an E-Commerce & Customer Service Officer in Hong Kong. The role involves managing daily e-commerce operations, collaborating with various teams, and handling customer inquiries. Candidates should have at least 1 year of relevant experience and a degree in marketing or business. The position offers a salary range of...
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E-Commerce Executive
2 days ago
Tsuen Wan District, Hong Kong SAR China Healthworks (Holdings) Co Ltd Full timeResponsible for e-commerce sales and marketing strategies to boost online revenue and brand building; Optimize e-commerce platform and online sales channels to deliver an exceptional customer experience; Create engaging and compelling digital content (e.g., product descriptions, social media posts) to drive customer engagement and conversions; Analyse...
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E-commerce Business Development Executive
2 days ago
Tsuen Wan District, Hong Kong SAR China Good Century Holdings Limited Full timeE-commerce Business Development Executive We’re seeking a dynamic Senior / E-commerce Business Development Executive to drive seamless online store performance and deliver exceptional digital experiences. You’ll collaborate with brands and stakeholders to manage daily operations, launch campaigns, and optimize customer journeys in a fast‑paced B2C...
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E-commerce Growth
2 days ago
Tsuen Wan District, Hong Kong SAR China Good Century Holdings Limited Full timeA leading e-commerce company in Hong Kong is seeking a dynamic E-commerce Business Development Executive to enhance online store performance and deliver exceptional digital experiences. This role includes collaborating with brands to manage daily operations, launching campaigns, and optimizing customer journeys in a fast-paced B2C setting. Candidates should...
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E-Commerce Growth Strategist
2 days ago
Tsuen Wan District, Hong Kong SAR China Healthworks (Holdings) Co Ltd Full timeA health and wellness firm in Hong Kong is looking for a motivated E-Commerce Manager to drive online sales and marketing strategies. The candidate should have over three years of experience in digital marketing within the retail industry and a strong understanding of e-commerce platforms. Responsibilities include optimizing online channels, creating...
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Customer Service Associate – Call Centre
2 days ago
Wan Tsai, Hong Kong SAR China Delken Group Limited Full timeOur client is a well-known consumer electronics products company, they are currently seeking for a Customer Service Associate – Call Centre to join their team. Customer Service Associate – Call Centre (5-day work) RESPONSIBILITIES Resolve customer complaints and conduct investigation if necessary Respond to the feedback from external/ internal customer...
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Bilingual Customer Care Specialist
2 days ago
Wan Tsai, Hong Kong SAR China Delken Group Limited Full timeA consumer electronics products company in Hong Kong seeks a Customer Service Associate – Call Centre. This role involves resolving customer complaints, responding timely to feedback, and establishing good customer relationships. Candidates should have a diploma, strong communication abilities, and proficiency in MS Office, alongside good command of...
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Wan Tsai, Hong Kong SAR China Delken Group Limited Full timeA leading High-tech electronics company is seeking a skilled Call Center Associate in Hong Kong. This role involves resolving customer complaints, providing professional care services, and maintaining good relationships with customers. The ideal candidate holds a diploma or higher and has experience in a call center. Strong communication skills in English,...
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Accounting Officer
3 days ago
Wan Tsai, Hong Kong SAR China Sun Job Consultants Full timeAccounting Officer Our client is a French company incorporated in 2016. The company provides professional services to clients including the company secretary services, law advisor services, accounting, and taxation services. To cope with the company’s rapid expansion, they are recruiting one Accounting Officer to join their team, if you are someone who...
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Logistics Operations Supervisor
3 days ago
Tsuen Wan District, Hong Kong SAR China Aacurapid (Hong Kong) Ltd Full timeA global logistics provider in Hong Kong is seeking a proactive Customer Service Executive to manage client inquiries and logistics operations. Responsibilities include supervising the shipping team, training staff, and resolving operational issues efficiently. The ideal candidate will have a logistics certification, 2-3 years of experience, and proficiency...