Product & Implementation Specialist – Digital Asset Custody
2 days ago
We are seeking a highly motivated and experienced Product / Implementation Specialist to join our team, focusing on institutional digital asset custody clients. This role is the critical link between our clients and our product, requiring deep expertise in digital asset custody processes, regulated finance, entity structures, and execution-focused problem-solving. Key Responsibilities The specialist will manage the end‑to‑end lifecycle of institutional clients from onboarding, integration, and ongoing product support, ensuring a seamless and secure experience. Client Solutions & Implementation Lead the Client Journey: Serve as the primary product expert and technical point of contact for institutional clients, addressing complex questions regarding custody, security, and settlement processes. Define Solution Structures: Scope out complex client requirements (e.g., custom staking strategies, complex settlement workflows) and design precise product and operational structures that meet these needs while adhering to regulatory constraints. Drive Project Execution: Coordinate and project‑manage implementation plans across cross‑functional teams, including Technology, Operations, Compliance, and Legal, to ensure the timely and accurate delivery of client services. Operational Documentation: Develop and maintain detailed internal documentation, implementation playbooks, and standardized operational procedures for core client‑facing processes. Product & Process Improvement Build Client Empathy: Interact proactively with customers to deeply understand their workflows, build strong relationships, and ensure their needs are accurately met by our product offering. Gather Intelligence: Synthesize client feedback, market research, and analysis into actionable insights for the Product team to inform feature definition and backlog prioritization. Weigh Tradeoffs: Act as a product voice during client implementation, prioritizing initiatives and weighing technical and operational tradeoffs against a client’s strategic priorities. Required Skills & Experience Institutional & Regulatory Experience: Track record working with regulated financial products for institutional clients (e.g., hedge funds, asset managers, banks). Digital Asset Domain Knowledge: Deep understanding of the digital asset custody space, including concepts like private key management , blockchain mechanics, and core custody operations (withdrawals, deposits, transfers). Solutions Architecture: Demonstrated ability to scope out complex client requirements, propose technical solutions, and create detailed specifications for implementation teams. Project Leadership: Proven ability to lead cross‑functional delivery teams, take initiative, and produce measurable results and outcomes. Client Communication: Excellent verbal and written communication skills, with the ability to convey complex technical concepts to a non‑technical audience. Timezone Commitment: Diligence and willingness to align working hours to effectively serve institutional clients during US business hours . Preferred Qualifications Experience with settlement operations (fiat or digital assets) is a significant plus. Experience with software implementation and iteration in a high‑growth or financial technology environment. A data‑informed work style, viewed through a compassionate lens of the user . #J-18808-Ljbffr
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Hong Kong Island, Hong Kong SAR China Crypto.com Full timeWe are seeking a highly motivated and experienced Product / Implementation Specialist to join our team, focusing on institutional digital asset custody clients. This role is the critical link between our clients and our product, requiring deep expertise in digital asset custody processes, regulated finance, entity structures, and execution-focused...
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Digital Asset Custody Implementation Lead
2 days ago
Hong Kong Island, Hong Kong SAR China Medium Full timeA financial technology firm in Hong Kong is looking for a motivated Product / Implementation Specialist. This role involves managing the lifecycle of institutional clients, requiring deep knowledge of digital asset custody and managed solutions. The ideal candidate will have experience with regulated financial products, demonstrate project leadership, and...
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Hong Kong Island, Hong Kong SAR China Crypto.com Full timeA leading digital asset firm in Hong Kong is seeking a motivated Product/Implementation Specialist. The role focuses on managing the lifecycle of institutional clients, ensuring smooth onboarding and integration. Candidates should have a strong foundation in digital asset custody processes and a track record working with regulated financial products. They...
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Digital Asset Custody: Client Solutions
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hong kong, Hong Kong SAR China P2P Full timeA financial technology firm is seeking a Product / Implementation Specialist in Hong Kong. This role is crucial for managing the client lifecycle, from onboarding to ongoing support for institutional clients in the digital asset custody space. The ideal candidate should have a track record with regulated financial products, deep knowledge of custody...
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Product Manager, Digital Assets
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Hong Kong Island, Hong Kong SAR China Tokalent Full timeAbout the job Head of Custody - Virtual Asset Company Our client is a leading virtual asset trading platform. They are part of a leading Asian crypto exchange group. They are seeking a Head of Custody to oversee their digital asset custody services. The candidatebe responsible for establishing and managing a robust custodyframework to safeguard their...
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Head of Digital Asset Custody
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Hong Kong Island, Hong Kong SAR China Tokalent Full timeA leading virtual asset trading platform is seeking a Head of Custody to lead its digital asset custody services. The role involves developing strategies, establishing compliance, and managing relationships with custodians. Candidates should have at least 7 years of experience in finance, familiarity with custody practices, and strong leadership skills....
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hong kong, Hong Kong SAR China OSL Full timeWe are looking for a product leader to take ownership of our institutional custody offering — a critical pillar in our long‑term strategy as a regulated crypto exchange. This role is not for a pure product manager. We're seeking someone who deeply understands the custody business and institutional clients , and who can translate that into a compelling,...
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Hong Kong Island, Hong Kong SAR China moomoo Full timeResponsible for cryptocurrency custody solutions, ensuring the security, compliance, and market competitiveness of the products. Collaborate with cross‑functional teams throughout the entire process from product design to launch and operation, providing secure and reliable digital asset custody services for institutional and individual clients. Develop and...
