Assistant Engineer

5 days ago


Tsuen Wan District, Hong Kong SAR China HKBN Corporate Limited (HKBNC) Full time

Conduct 24 hours monitoring Applications Status and Network Connectivity to ensure customer network services in proper operations (Shift duty is required) Incident handling, problem troubleshooting and escalation to seniors Follow procedures, instructions and checklists to complete tasks with good quality Coordinate with internal teams and external vendors Monitor and maintain service quality in accordance to Service Level Agreement Perform regular routine health checks and customer drill tests About You Technical Institute graduate in Computer Science, Information Technology, Engineering or related discipline prefer but not must. DSE graduates are also welcome. Data Centre industry relevant experience will be an advantage Advantage to holder of professional certifications such as CCNA, CCNP, etc. Strong problem solving and analytical skills Good customer service and interpersonal skills Self motivated, customer oriented, and able to work under pressure and must be on shift roster. Proficiency in spoken and written in both Chinese and English Unlock job insights Salary match Number of applicants Skills match Your application will include the following questions: Which of the following statements best describes your right to work in Hong Kong? What's your expected monthly basic salary? What's the highest level of Cisco collaboration certification that you have completed? HKBN Enterprise Solutions HK Limited HKBN Enterprise Solutions ("HKBNES") is an enterprise solutions business arm of HKBN Group ("HKBN" or the "Group"). Headquartered in Hong Kong with operations spanning across Hong Kong, Singapore, Malaysia, mainland China and Macau, the Group is a leading integrated telecom and technology solutions provider. Through three core brands, Hong Kong Broadband Network, HKBN Enterprise Solutions and JOS, the Group offers a comprehensive range of premier one‑stop Information and Communications Technology (ICT) solutions to both the enterprise and residential markets, including broadband, data connectivity, managed Wi‑Fi, integrated cloud solutions, information security, mobile, voice communications, digital solutions, IoT, big data, enterprise applications, data centre facilities, business continuity, system integration that cumulative to our one‑stop‑shop offering of Transformation as a Service (TaaS) and OTT entertainment. At HKBN, we are a diverse group of Talents who share a common belief that businesses should play a more significant role in making society better. Wherever we operate, this common thread links us to embrace "Make our Home a Better Place to Live" as HKBN’s core purpose. Setting us apart, HKBN is managed by Co‑Owners (majority of our supervisory‑and‑above‑level Talents) who have invested their own savings to buy the shares of HKBN Ltd. or invest a portion of their salary towards a common KPI for our beyond‑Hong Kong business. By having ‘skin‑in‑the‑game’ interest alignment with the company, Co‑Owners will share the returns if the company KPIs are achieved or exceeded. Through this unique dynamic of accountability and interest alignment, we’re motivated to scale new heights for customers every day. In addition, HKBN also takes great pride in developing our Talents into a competitive advantage. For more information about HKBNES, please visit #J-18808-Ljbffr


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