Concierge / Concierge Assistant

5 days ago


hong kong, Hong Kong SAR China Shangri-La Group Full time
Career Opportunities: Concierge / Concierge Assistant (171052)

Requisition ID: 171052 - Posted in Hong Kong SAR - Kerry Hotel, Hong Kong - Rooms - Permanent

Renowned for its distinctive Asian hospitality, the luxury hotel group operates five Shangri-La properties in Hong Kong, including Kowloon Shangri-La, Island Shangri-La, Kerry Hotel Hong Kong, JEN Hong Kong by Shangri-La, and The Aberdeen Marina Club, offering guests an array of options across different brands to suit every guest’s needs.

As an employer with industry-leading levels of colleague engagement, our people are our priority. Our success is made possible through the efforts and abilities of over 42,000 colleagues worldwide. In accordance with this belief, the focused investment we make in the learning and development of our colleagues is unparalleled in the global hospitality industry. From welcoming new colleagues to best-in-class leadership development programmes, employee potentials will be identified and nurtured throughout their career with the Group.

We are looking for a Concierge / Concierge Assistant based at Kerry Hotel Hong Kong

As a Concierge / Concierge Assistant, we rely on you to:

  • Create an impressive first and last impression for guests.
  • Provide updated and relevant information regarding local areas, city tours, restaurant reservations, and airline reservations/confirmation to guests.
  • Open doors and assist guests in entering and leaving the property.
  • Assist guests in and out of vehicles, including loading/unloading luggage.
  • Assist guests with luggage, ensuring timely deliveries and collections of guests’ luggage.
  • Ensure proper records are maintained for all guests’ deliveries.
  • Arrange transportation for guests upon request.

We are looking for someone who has:

  • Responsibility and an outgoing, courteous personality.
  • Team spirit and a customer-oriented mindset.
  • A good command of English, Cantonese, and Putonghua.
  • A willingness to work on shifts.
  • Fresh graduates are also welcomed.

All information provided by applicants will be treated in strict confidence and used only for recruitment purposes.

#J-18808-Ljbffr
  • Club Concierge

    3 hours ago


    hong kong, Hong Kong SAR China Shangri-La Group Full time

    Career Opportunities: Club Concierge (171210) Requisition ID 171210 - Posted - Hong Kong SAR - Kowloon Shangri-La, Hong Kong - Rooms - Permanent Renowned for its distinctive Asian hospitality, the luxury hotel group operates five Shangri-La properties in Hong Kong, where the company is also headquartered, including Kowloon Shangri-La, Island Shangri-La,...


  • Hong Kong Island, Hong Kong SAR China Talent 24 Full time

    Elite Travel ConciergeWe are looking for a detail-oriented and organized individual to provide exceptional travel management services to our high-net-worth clients.The Elite Travel Concierge will plan and arrange complex luxury itineraries, including fine dining, exclusive experiences, and five-star accommodations worldwide.Manage complex travel requests...

  • Concierge Host

    3 hours ago


    hong kong, Hong Kong SAR China Shangri-La Group Full time

    Requisition ID 171155 - Posted - Hong Kong SAR - Island Shangri-La, Hong Kong - Rooms - Permanent Renowned for its distinctive Asian hospitality, the luxury hotel group operates five Shangri-La properties in Hong Kong, where the company is also headquartered, including Kowloon Shangri-La, Island Shangri-La, Kerry Hotel Hong Kong, JEN Hong Kong by...


  • Hong Kong Island, Hong Kong SAR China Talent 24 Full time

    About the Role: High-End Concierge ManagerTalent 24 is dedicated to delivering exceptional luxury lifestyle and travel management services to affluent individuals and VIP clients worldwide.We are searching for a highly experienced High-End Concierge Manager to join our team and provide expert guidance on luxury travel and lifestyle services.Main...

  • Personal Assistant

    4 days ago


    Hong Kong, Central and Western District, Hong Kong SAR China Shangri-La Group Full time

    About UsThe Shangri-La Group is a luxury hotel chain renowned for its distinctive Asian hospitality, operating five properties in Hong Kong.We take pride in being an employer with industry-leading levels of colleague engagement, where our people are our priority. Our success is made possible through the efforts and abilities of over 42,000 colleagues...


  • Hong Kong Island, Hong Kong SAR China Shangri-La Group Full time

    About UsThe Shangri-La Group is a leading provider of luxury hotel experiences in Asia. With a focus on delivering exceptional service and experiences to our guests, we are committed to building a strong and supportive team culture.Job SummaryWe are seeking a highly motivated and experienced Club Concierge to join our team at Kowloon Shang-Li, Hong Kong. As...


  • Hong Kong, Central and Western District, Hong Kong SAR China Shangri-La Group Full time

    Shangri-La Group: A Global Hospitality LeaderWith over 42,000 colleagues worldwide, we take pride in our reputation for excellence and innovation in the hospitality industry.Job OpportunityWe are seeking a highly skilled and motivated individual to join our team as a Concierge / Concierge Assistant at Kerry Hotel Hong Kong.Key ResponsibilitiesEnsure seamless...


  • Hong Kong Island, Hong Kong SAR China Shangri-La Group Full time

    Company OverviewKnown for its distinctive Asian hospitality, the Shangri-La Group operates five luxury properties in Hong Kong. The company prioritises colleague engagement and invests significantly in learning and development programmes.Servicing Our GuestsAs a Club Concierge, you will be responsible for providing exceptional personalised services,...


  • Hong Kong Island, Hong Kong SAR China Shangri-La Group Full time

    Job DescriptionAs a Concierge Host, you will provide exceptional guest service, ensuring seamless experiences for our valued guests.Responsibilities include:Providing updated information on local areas, city tours, and dining reservationsAssisting guests with luggage, transportation, and door entry/exitMaintaining accurate records of guest deliveriesKey...

  • Care Professional

    6 days ago


    Hong Kong Island, Hong Kong SAR China Chevalier Group Full time

    Our mission at Chevalier Group is to enhance the quality of life for seniors through innovative and impactful solutions. As a Care Professional, you will be a driving force behind our mission by designing and implementing marketing campaigns that promote wellness and longevity in Hong Kong and the Greater Bay Area.ResponsibilitiesAssist supervisor in...


  • Hong Kong Island, Hong Kong SAR China Shangri-La Group Full time

    Why Work with UsThe Shangri-La Group offers a dynamic and supportive work environment that fosters growth and development. As a member of our team, you will have access to opportunities for professional growth and development, as well as a comprehensive benefits package.Job DescriptionProvide exceptional personalised services to guests, including...


  • Hong Kong Island, Hong Kong SAR China Shangri-La Group Full time

    Our TeamThe Shangri-La Group is committed to delivering exceptional service and experiences to our guests. As a member of our team, you will be part of a global network of professionals who share a passion for hospitality and excellence.Job DescriptionProvide exceptional personalised services to guests, including secretarial, concierge and food & beverage...


  • Hong Kong Island, Hong Kong SAR China Shangri-La Group Full time

    Our Commitment to ExcellenceWe're committed to delivering exceptional guest experiences, and we're looking for someone who shares our passion for hospitality.Job Description:Provide personalized guest services, including food and beverage, secretarial, and concierge servicesPerform check-ins and check-outs, ensuring seamless guest experiencesBe responsible...


  • Hong Kong Island, Hong Kong SAR China Shangri-La Group Full time

    We're Looking for a Club AmbassadorWe're seeking a highly motivated individual to join our team as a Club Ambassador at Kowloon Shangri-La, Hong Kong.Key Responsibilities:Provide exceptional personalized guest services, including secretarial and concierge servicesPerform check-ins and check-outs with precision and attention to detailBe responsible for...


  • Hong Kong Island, Hong Kong SAR China Shangri-La Group Full time

    About This RoleWe're seeking a skilled and enthusiastic individual to join our team as a Club Ambassador at Kowloon Shangri-La, Hong Kong.Key Responsibilities:Deliver exceptional personalized guest services, including food and beverage, secretarial, and concierge servicesPerform check-ins and check-outs, ensuring a seamless guest experienceBe responsible for...


  • Hong Kong Island, Hong Kong SAR China Chevalier Group Full time

    Job SummaryWe are seeking an experienced Senior Officer to join our healthcare management team. The successful candidate will be responsible for providing exceptional care services to residents and caregivers in senior housing settings.As a key member of our team, you will collaborate with multidisciplinary healthcare professionals and liaise with community...


  • Hong Kong Island, Hong Kong SAR China Shangri-La Group Full time

    Company OverviewAt Island Shangri-La, Hong Kong, we strive to provide exceptional guest experiences through our unwavering commitment to quality and service. Our team is comprised of dedicated professionals who share a passion for delivering unparalleled hospitality.Job DescriptionWe are seeking talented individuals to join our team in various roles across...


  • Hong Kong Island, Hong Kong SAR China Rosewood Hotel Group Full time

    Luxury Service LeaderRosewood Hong Kong is seeking a seasoned professional to fill the role of Butler Supervisor. As a key member of our team, you will be responsible for leading our butlers in delivering exceptional service to our discerning guests.Key ResponsibilitiesProvide guidance and support to butlers to ensure they meet the highest standards of...


  • Hong Kong Island, Hong Kong SAR China Rosewood Hotel Group Full time

    Job DescriptionRosewood Hong Kong is seeking a seasoned professional to fill the role of Butler Supervisor. As a key member of our team, you will be responsible for leading our butlers in delivering exceptional service to our discerning guests.Essential DutiesProvide guidance and support to butlers to ensure they meet the highest standards of service,...


  • Hong Kong Island, Hong Kong SAR China Rosewood Hotel Group Full time

    Butler Supervisor Job SummaryWe are seeking a highly skilled and experienced Butler Supervisor to join our team at Rosewood Hong Kong. This role offers an exciting opportunity to work with a talented team of butlers, delivering exceptional service to our discerning guests.Main ResponsibilitiesLead a team of butlers in providing personalized service to...