Assistant Service Manager

2 days ago

Hong Kong Island, Hong Kong SAR China HKT Full time

Assistant Service Manager (Equipment Maintenance Services) We are looking for a dynamic & result-driven individual to join our team as an Assistant Service Manager. The primary focus of this role is to lead a team of 3-4 service sales in achieving the sales target assigned for the year. He/She should be able to build & maintain existing client relationships by promoting and selling our equipment maintenance services. The ideal candidate should have a strong sales background, excellent communication skills, and the ability to understand and address customer needs effectively. Your new role Coach and lead a service sales team for CPE contracts renewal. Achieve assigned sales targets and contribute to the overall growth and success of the organization. Build and maintain positive long-term relationships with assigned customers under public utilities, banking and finance sectors by paying courtesy visits, phone calls and/or regular reviews. Conduct thorough research on potential clients and their industry to understand their equipment maintenance requirements. Prepare and deliver effective sales presentations and proposals to prospective clients, highlighting HKT’s edge on maintenance services. Collaborate with internal teams, including technical experts and service technicians, to ensure accurate understanding of customer needs and smooth service delivery. Negotiate contracts and pricing agreements with clients, while ensuring profitability for the company. To succeed in this role Degree holder in business, marketing or a related discipline is preferred. Proven track record in sales, preferably in the equipment maintenance service. Strong sales and negotiation skills, with a proven ability to close deals and achieve targets. Excellent interpersonal and communication skills. Ability to understand customer needs and tailor solutions accordingly. Self-motivated and driven to succeed, with a proactive and result-oriented mindset. Ability to work independently and as a part of a team, collaborating effectively with internal stakeholders. Good organizational skills and ability to manage multiple priorities and deadlines. Strong in both spoken and written English and Chinese. Candidates with less experience will be considered for the position of Senior Service Executive. What we offer: 16 days paid annual leave 17 days Public Holidays Extra leaves, including Birthday Leave, Marriage Leave, Court Leave, Examination Leave, Volunteer Leave and Compassionate Leave MPF / ORSO contribution Life insurance and medical benefits Family health benefits Free access to the company's amenities #J-18808-Ljbffr

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