Client Services Manager, Private Banking
2 weeks ago
Overview Provide all-rounded support to Private Banking Relationship Manager. Receive investment instructions from clients and transmit for accurate and timely execution and at all times ensure high service quality. Assist RM or Senior RM to open accounts for clients and to conduct KYC. Assist RM or Senior RM to prepare credit applications for clients. Attend to general client queries; liaise with internal and external parties to fulfill client requests and administrative follow-up. Prepare ad-hoc and regular internal reports for senior management. Fully compliant with regulations and Group policies and guidelines, and to conduct business at all times in a compliance-conscious manner and alert to the potential risks of money laundering and other undesirable transactions/activity. Responsibilities Provide all-rounded support to Private Banking Relationship Manager Receive investment instructions from clients and transmit same for accurate and timely execution and at all times ensure high service quality Assist RM or Senior RM to open accounts for clients and to conduct KYC Assist RM or Senior RM to prepare credit applications for clients Attending to general client queries; liaise with internal and external parties to fulfill client requests and administrative follow-up Prepare ad-hoc and regular internal reports for senior management Fully compliant with regulations and Group policies and guidelines, and to conduct business at all times in a compliance-conscious manner and alert to the potential risks of money laundering and other undesirable transactions/activity Requirements Degree holder or above with major in Finance or related discipline At least 6 years solid working experience in serving personal banking clients, of which at least 3 years in private banking Familiar with investment products in private banking field Interpersonal skills – communicating effectively and provide value adding advice to others, influencing, supervising effectively Able to analyze situations, prioritize and implement processes effectively Strong character and able to work under stress Good command of both verbal and written English and Chinese We offer a competitive remuneration package and comprehensive fringe benefits including medical and life insurance, and different types of allowances to the right candidates. Interested parties, please submit your application online. For details, please visit our website Data collected would be used for recruitment purposes only. Applicants who do not hear from us within 8 weeks may consider their application unsuccessful and their data will be destroyed within 12 months of receipt. Seniority level Not Applicable Employment type Full-time Job function Business Development and Sales Industries Banking, Capital Markets, and Financial Services Referrals increase your chances of interviewing at Bank of China (Hong Kong) by 2x Related roles FI Credit Risk Analyst, Graduate Trainee Strategic Finance Analyst : Campus Hire 2025 (Hong Kong) Financial Markets Analyst – Global Markets Assistant Finance Business Partner, Hong Kong APAC Investment Banking - Business Management Associate We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
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