Assistant Manager, Supply Chain Excellence

Assistant Manager, Supply Chain Excellence (Business Analyst) SEPHORA is the world’s leading omni-channel prestige beauty retail brand, a division of LVMH – Moët Hennessy Louis Vuitton. We have 6 + 1 stores in Hong Kong located at IFC Mall, Windsor House, K11 Art Mall, K11 Musea, APM, New Town Plaza, and a pop‑up store at Metroplaza. We are seeking a dynamic and passionate Assistant Manager, Supply Chain Excellence to join our Hong Kong Supply Chain team. Reporting to the Senior Finance Manager, you will be responsible for the quality and level of inventory on a national/regional level and will play a key role in managing and optimizing shelf availability, stock percentage, inventory depreciation levels, warehouse fill rates, forecast accuracy, and other KPIs. Providing Supply Chain Insights Collect, process, and analyze supply‑chain data to generate actionable insights. Review and analyze data to identify areas for improvement within the supply‑chain process. Apply statistical techniques and tools (e.g., regression analysis, hypothesis testing) to interpret complex datasets. Identify trends, patterns, and anomalies to optimize supply‑chain processes. Conduct analysis using analytical models to pinpoint root causes of problems and develop effective solutions. Reporting and Visualization Provide clear, concise, and regular reports and presentations to stakeholders and senior leadership. Effectively communicate findings and present data visually. Develop and maintain Business Intelligence (BI) dashboards and reports. Performance Monitoring and Risk Management Monitor and report on key supply‑chain metrics and KPIs. Assess vendor operations and evaluate supplier performance and reliability. Identify potential risks and disruptions through predictive analytics and develop contingency plans. Track the delivery of savings projects and ensure the integrity and accuracy of financial reporting related to logistics. System Implementation and Configuration Participate in demand‑planning system implementation and contribute to system enhancements. Translate business requirements into system configurations and functional specifications. Monitor system performance and identify opportunities for optimization and process improvements. Collaborate with stakeholders to gather feedback and propose system enhancements. Assist in the evaluation and implementation of new features or modules within the demand‑planning software. Represent the demand‑planning system perspective in cross‑functional meetings and project teams. Warehouse Management Streamline warehouse management and coordination. Ensure smooth inbound and outbound management, optimizing stock handling efficiency. Manage peak periods to meet fulfillment needs of stores and e‑commerce. Maintain warehouse performance within committed KPIs. Enhance warehouse operations and relationship management. Provide insights into potential stock shortages and aging issues. Track the delivery of savings projects and ensure the integrity and accuracy of financial reporting related to logistics and waste. Other Responsibilities Manage ad‑hoc or dynamic projects based on requests. Qualifications Minimum 5 years of experience in Supply Chain / Business Analysis, ideally in retail, with demand‑planning experience a big plus. Bachelor’s Degree in Supply Chain Management or business‑related studies (preferred). Strong analytical and Excel skills. Business‑oriented, passionate about beauty, ownership and initiative. Well‑organized, detail‑oriented and results‑driven. Excellent communication and collaboration across departments. Ability to handle pressure and meet tight deadlines. Good command of written and oral English. Experience with SAP ERP. Join us and belong to something beautiful Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees. #J-18808-Ljbffr