Divisional Manager – Merchandising

Divisional Manager – Merchandising (Beauty & Health Care / Hardgoods) Add expected salary to your profile for insights We aspire to deliver value in global supply chains by living our values around people, partners and the planet. As new technologies disrupt the way consumers and businesses interact, Li & Fung is reimagining and creating supply chains for the future. Through our innovative products and end-to-end supply chain solutions, we aim to expand the realm of what is possible and create more value for more players along the supply chain. With our entrepreneurial spirit, we are using digital technologies to speed collaboration, drive innovation and enhance sustainability. Our values form the basis of our culture, our brand and our business strategies. They define how we engage with our colleagues, with our customers and suppliers, our shareholders, and the communities in which we live and work. To support our continued growth, we are hiring two experienced Divisional Managers – Merchandising specialized in either Beauty & Health Care Products or General Merchandise like houseware, kitchenware, toys, seasonal and home décor products. These roles are ideal for seasoned professionals with strong customer focus and deep sourcing expertise. Here is what you need to know about this role: Customer Relationship Management Build and maintain long-term strategic relationships with customers to drive growth. Act as a trusted partner, providing end-to-end merchandising support from sourcing to delivery. Ensure high-touch service and anticipate customer needs proactively. Develop and manage a robust vendor network across the regions and locally. Negotiate pricing, quality, and delivery timelines to meet customer expectations. Maintain culturally sensitive communication and resolve vendor issues promptly. Operational Excellence Oversee the full merchandising cycle including sourcing, sampling, order follow-up, and shipment coordination. Collaborate with cross-functional teams (QA, QC, product development, logistics, etc.) for seamless execution. Monitor sales performance, analyze budgets, and identify growth opportunities. Lead and mentor a team of merchandisers to achieve divisional goals. Foster a high-performance culture focused on customer satisfaction and agility. Provide coaching, feedback, and succession planning for team development and sustainable business growth. Requirements: Bachelor's degree in Business or related disciplines. Minimum 12 years of merchandising experience, with at least 5 years in a managerial position. Proven expertise in the relevant product category (Beauty & Health Care or General Merchandise). Familiar with the US market as well as local and regional sourcing culture and practices. Experience working with domestic importers and key account management is a plus. Strong communication and interpersonal skills. Highly organized, result-oriented, and capable of problem-solving. Ability to work under pressure in a fast-paced environment with tight deadlines. Excellent command of English, Cantonese, and Mandarin. Flexible and proactive, with a willingness to travel occasionally and take on additional duties or ad-hoc tasks as assigned by management. If this sounds like you, Apply Now We offer the below benefits and perks: Competitive salary with 13th month salary plus discretionary bonus. Health, dental, life and personal accident insurances. Paid days off + festival early leave + volunteer leave. Sample sales and staff discount offer. It’s alright if this is not what you are looking for You can also join us on LF Talent Network by clicking HERE ( We will contact you when the right job opportunity comes up As an equal opportunity employer, we shall consider all applicants regardless of gender, age, religion, marital status, race, sexual orientation, disability, disease, pregnancy, or trade union and/or political affiliation, and disregard all factors deemed inappropriate by local law and the International Labor Organization’s Declaration on Fundamental Principles and Rights at Work. About Li & Fung At Li & Fung, value has tangible meaning and we strive to deliver value to our stakeholders with each and every interaction. We also live by our values of humility, entrepreneurship and family and they are at the core of our relationship with our people, our partners and our commitment to reduce the harmful impact of our industry on the planet. Since 1906 we have grown from our initial startup focused on trading porcelain and silk from China to the West to today’s multinational corporation, managing complex supply chains for brands and retailers worldwide. Over 118 years, Li & Fung has been developing networks and building long‑term, meaningful relationships with our stakeholders. Despite major changes and disruptions, innovation and creativity continue to drive our business. We constantly experiment with new ways of working to deliver value to our customers and suppliers, our shareholders, and the communities in which we live and work. We are dedicated to changing how the world works and making life better for people everywhere. #J-18808-Ljbffr