P&H Analytics, Senior Principal/Principal

4 days ago

Hong Kong Island, Hong Kong SAR China AIA Hong Kong Full time

About the Role Lead and implement Proposition & Healthcare analytics initiatives to support AIAHK’s Integrated Healthcare Strategy (IHS) and other proposition‑related business objectives. AIA Hong Kong & Macau has always recognized the importance of engaging in people’s lives. We uphold our brand promise of being a real life company to make a positive difference by helping people live longer, healthier, and better lives. Roles and Responsibilities Take overall ownership and orchestration of claims analytics and insights. Use insights to drive innovative ideas for engagement, meet claims ratio targets, and shape the IHS. Collaborate with relevant stakeholders and departments to propose and evaluate actions for performance improvement and increase operational efficiency. Optimize healthcare analytics, draw insights from data to propose and develop relevant health and wellness products and services and supporting tools for individual and corporate customers. Conduct research, analyse and articulate meaningful insights using health, claims, customer, product, distribution channel and web data to accelerate business growth. Develop claims and business analytics capability in line with use cases identified. Build models to address business problems and present information using data visualization techniques. Develop and continue to enhance business and claims dashboards. Actively monitor performance with live dashboard, conduct diagnostics, analyses, feed insights and suggest interventions to relevant teams and departments to make improvements. Continue to uplift the usage and awareness of data‑driven insights for business, claims and provider management. Minimum Job Requirements Degree graduate (or equivalent) in finance, mathematics, economics, healthcare, computer science, information management or statistics with at least 8 years of experience and 4 years of experience in healthcare or insurance industries. Thorough knowledge of health data, advanced analytics and languages to analyse large data sets from multiple data sources for ad‑hoc and automated reporting. Excellent understanding of machine learning techniques and algorithms, ability to filter out big data into actionable and understandable actions. Experience with Python, SAS, or other database query tools, Tableau, Power BI, R desired. Capable of operating in a fast‑paced environment, meeting tight timelines with sometimes changing priorities. Agile mindset to deal with a constantly changing macroeconomic setting and customer behaviours. Good communication and presentation skills including to senior executives. Must be skilled in clearly articulating data and reports in a manner easily understood in oral and written format. Must be collaborative and able to build internal and external relationships. Others You are required to obtain relevant license if your job involves regulated activities. Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. #J-18808-Ljbffr

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