Senior Lifecycle Specialist, Employee Relations

Senior Lifecycle Specialist, Employee Relations & Transitions (Taiwan | Hong Kong | Japan) Remote is building a world‑class HR platform that enables businesses to hire, pay, and manage international teams. In this fully remote role you will work closely with our global clients to navigate the complexities of global employment, blending legal compliance, excellent customer service, and process improvement. Key Responsibilities Manage complex employee exits (terminations, resignations, transfers, redundancy) across multiple jurisdictions, ensuring a superior off‑boarding experience for clients and employees. Provide first‑level Employee Relations support, guiding clients through workplace concerns and coordinating appropriate resources. Lead and facilitate meetings with clients and external employees – including workforce reduction consultation, settlement negotiations and administrative hearings. Negotiate positive outcomes in complex terminations, navigating stakeholders with competing interests. Coordinate with payroll, legal, benefits, and other internal stakeholders to complete off‑boarding activities on our HRIS platform. Draft and administer all termination and supplementary documents with precision and confidentiality. Mentor junior team members and serve as an informal escalation point for technical or process questions. Track and monitor ongoing Employee Relations cases, ensuring timely follow‑up and coordination with stakeholders. Identify opportunities for process improvements, automation, and product development to improve the overall customer and employee experience. Define methods, procedures, and standards for new assignments, exercising judgment and adapting complex techniques. Key Requirements & Characteristics Experience as an HR Advisor or HR Business Partner, with generalist HR competencies across the employee lifecycle. Tertiary qualifications in HR, labour relations, or employment law are a plus. Proven experience in independently managing voluntary and involuntary exits with care, sensitivity, and legal compliance. Strong understanding of employee relations principles, progressive discipline, and workplace investigation fundamentals. Ability to interpret industrial instruments, analyze complex HR issues, and deliver practical solutions and recommendations. Exceptional communication, influencing, conflict management, and negotiation skills. Business‑level proficiency in written and spoken English; additional languages a plus. Business‑level analytical, automation‑driven mindset and problem‑solving agility. High proficiency in record‑keeping and data integrity. Tech‑savvy and comfortable collaborating asynchronously across tools. Ability to work autonomously in an international, remote environment and balance multiple priorities. Proactive, self‑motivated, with a strong sense of ownership and accountability. Practicals Reports to: Manager, Employee Lifecycle, Employee Relations & Transitions Team: Lifecycle, Employee Relations & Transitions Priority locations: Japan, Hong Kong, Taiwan (full‑time, fully remote) Start date: As soon as possible Salary Annual salary range: $41,900 – $94,300 USD, dependent on location, experience, and market. Benefits Work from anywhere Flexible paid time off Flexible working hours (async) 16 weeks paid parental leave Mental health support services Stock options Learning budget Home‑office budget & IT equipment Local in‑person social event or co‑working space budget How You’ll Plan Your Day (and Life) We work asynchronously, allowing you to plan your schedule around your life. Your life‑work balance is important to us, and you’ll be encouraged to prioritize family and personal needs. How to Apply Fill out the application form and upload a PDF CV. Submit your application in English. If you lack an up‑to‑date CV, include a link to your LinkedIn profile. EEO Statement Remote is an Equal Opportunity Employer. We encourage applicants from all ethnic groups, genders, sexualities, ages, abilities, disability statuses, and other under‑represented groups. We provide accommodations for people with disabilities and comply with all relevant employment laws. Interview Process Interview with recruiter Written exercise Interview with future manager Interview with team members (no managers present) Interview with Senior Manager Bar Raiser interview Prior employment verification check Additional Information Remote’s Total Rewards philosophy ensures fair, unbiased compensation across all locations. We pay above in‑location rates to support global talent hiring and bring local wealth to developing countries. Salary ranges are geo‑adjusted and may vary. Remote is fully remote, with no need for a specific office location. All positions are accessible worldwide, with priority given to candidates in Japan, Hong Kong, and Taiwan. Location Highlight Location: Japan, Hong Kong, Taiwan (remote). #J-18808-Ljbffr