Assistant E Commerce Manager
2 days ago
Overview Develop and implement e‑commerce strategies to achieve sales growth, profitability, and customer satisfaction. Ensure product updates and content accuracy across all platforms. Create, develop, manage, and implement content for e‑Shop platforms. Explore new channels and platforms to maximise sales opportunities and enhance brand awareness. Digital Marketing & Traffic Growth Plan and execute digital marketing campaigns, including SEO, SEM, social media, email marketing, and affiliate marketing. Analyse website traffic data to identify trends, customer behaviour, and growth opportunities. Manage online advertising budgets and optimise ROI across all digital channels. Customer Experience & Engagement Continuously optimise the website for user experience by improving navigation, design, and functionality. Ensure a seamless customer journey from product discovery to checkout and post‑purchase. Monitor customer reviews and feedback to address concerns and improve satisfaction. Data Analysis & Reporting Track and report on e‑commerce KPIs, including sales performance, conversion rates, site traffic, and customer retention metrics. Use analytics tools to gain insights and make data‑driven decisions to improve performance. Others Coordinate with in‑house design team, creative agencies and production house for timely delivery. Liaise with vendors and other departments on product selection, catalogue and pricing. Perform other tasks as assigned by the supervisor. Requirements Bachelor’s degree in Business, Marketing, E‑Commerce, or related discipline. Minimum 5 years of relevant experience in E‑commerce. 2–4 years of relevant experience may be considered for Senior E‑Commerce Executive. Strong knowledge of e‑commerce platforms. Proven track record in digital marketing and online sales growth. Analytical skills with proficiency in Excel, Google Analytics or BI tools. Excellent communication, organizational, and problem‑solving abilities. Interested parties please apply with full resume and expected salary. #J-18808-Ljbffr
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