Retail Supervisor 店舖主管

Overview 1 month ago Be among the first 25 applicants About Us We pride ourselves as the best and largest vertically integrated, omni-channel women's fashion brand in the region. Founded in 2010, we have grown to 250 people strong, proudly headquartered in Singapore with country offices in Indonesia and Malaysia and an omni-channel presence across these 3 markets. In addition to our retail franchise in Cambodia, we ship internationally to 15 markets (Hong Kong, China, Philippines and Australia, New Zealand, US, Canada, Macau, Japan, Korea, Vietnam, Thailand, Myanmar, Cambodia & Brunei). About Us We pride ourselves as the best and largest vertically integrated, omni-channel women's fashion brand in the region. Founded in 2010, we have grown to 250 people strong, proudly headquartered in Singapore with country offices in Indonesia and Malaysia and an omni-channel presence across these 3 markets. In addition to our retail franchise in Cambodia, we ship internationally to 15 markets (Hong Kong, China, Philippines and Australia, New Zealand, US, Canada, Macau, Japan, Korea, Vietnam, Thailand, Myanmar, Cambodia & Brunei). We are taking our definition of new female retail global, with our sights set on becoming the most thoughtful brand for the everyday woman. 我們是亞洲區內最頂尖最大型的垂直整合全方位零售女裝品牌，我們對此感到自豪。從 2010 年品牌創立以來，總員工人數已達至 250 人。品牌的總部位於新加坡，其他地區辦公室則分布在印尼及馬來西亞，全方位零售網絡則擴及上述 3 個市場。除了在柬埔寨的零售特許業務以外，我們還擴及全球 15 個市場…… The team The Love, Bonito team is a passionate, dynamic, innovative and fun-loving family. From fashion-lovers, savvy marketers to tech whizzes, we have a diverse team of talented individuals with one unified focus - our customer, the Love, Bonito woman. She is at the heart of everything we do and we pride ourselves in always taking an innovative, data-centric yet considerate approach in creating the right experiences, products and content for her. With big dreams and a grand mission, we\'re looking for great like-minded people to join us - people who are as passionate, fearless and entrepreneurial. If you\'re looking for a dynamic, no corporate-BS environment to learn, grow, and really make an impact, we could be the perfect fit for you You should have / be: A Love, Bonito brand enthusiast with a contagious passion to deliver the LB guest experience Able to relate to our mission of empowering women through style, and have a strong personal sense of style and fashion A strong people-person You are not afraid of approaching strangers and striking a genuine conversation, and guests aren't afraid to approach you either A leader with a proven record of training, coaching, and developing a team of co-workers A performance-driven professional that drives sales and achieves results for the business through training initiatives Demonstrable experience in a supervisory capacity in retail or customer service sectors A dependable leader who is open to giving and receiving feedback, and is always hands on deck together with the rest of the team An insightful problem solver who proactively innovates to improve systems and operations Main Responsibilities Under the supervision of the Store Manager, support in day-to-day leadership and key areas of store operations Oversee daily and weekly deliverables such as the store checklist and inventory checklists Work with store manager to lead store sales performance and customer service excellence Delegate work, encourage and provide feedback to the team and acts as the outstanding "go to" person Coach staff members in providing the best guest experience, and plays a hands-on role on the sales floor Implement measures to avoid stock damages, theft, and wastage Train new staff members and scheduling shifts Provide a seamless shopping experience and ensure that all merchandise are available in all colours, sizes, and quantities on the floor Receiving and processing new stock, replenishments, returns, damages and transfers, as well as support all stock-take exercises Cashiering duties using the POS system to process payments and close accounts for the closing shift Proactively acquiring knowledge regarding company general information, fashion news, new product information, customer feedback and staff communication Promote first class service excellence & customer experience at all times Be a customer experience champion, including speaking to guests and offering advice on colour, fit, and silhouette to best suit their needs Requirements Minimum 1 year's experience in a retail leadership role, or equivalent Completion of tertiary education and a good working knowledge of MS Office will be a plus Ability to work various shifts and able to work 5 days a week (including weekends and public holidays). Weekends are where all the magic happens Benefits A dynamic, no corporate-BS environment to learn, grow, and really make an impact Staff Wellness Comprehensive corporate insurance (Fully covered visits at our panel clinics, Dental coverage, Maternity reimbursement for both our employees and their wives, Mental wellness support) Tailored coaching services for mental wellness Learning and Career Development Coaching Dedicated leadership training for those of managerial responsibilities #TeamLB perks Generous staff discount off LB products Corporate partnerships with a variety of companies Employee driven peer-to-peer recognition platform to honour and celebrate everyday achievements Internal referral programme Seniority level Associate Employment type Full-time Job function Industries: IT Services and IT Consulting Note: This description consolidates content from the original posting while removing unrelated boilerplate and extraneous references to other roles. #J-18808-Ljbffr