(Senior) Officer
3 days ago
Our client is seeking a (Senior) Officer - Customer Relations to join their team About Our Client Our client is a leading player in creating spaces that enrich lives, driving prosperity, and protecting our planet. With a commitment to diversity and inclusion, they offer a workplace where talent is empowered to make a positive impact. What you'll be doing? Represent the Company: Handle all customer interaction aspects, including work progress follow-ups, planning, and handover of new developments. Build and Maintain Brand: Ensure the Company's brand name is upheld during handover and beyond, assisting in building a superior brand standard. Deploy in Projects: Work within the department's standard operating procedures, collaborating with various teams to plan, implement, and perform pre-handover defect checking and handover of newly built units. Monitor and Ensure: Ensure all defect rectification works are conducted promptly and handle enquiries and complaints from owners, residents, and general customers. Follow Up: Follow up with customers' enquiries or complaints and ensure all issues are resolved, protecting the Company's interest at all times. Report: Report to management promptly on any irregularities within the responsible area. Ad-hoc Tasks: Assist with any ad-hoc tasks as required by the department. Who are they looking for? Qualification: Diploma or higher in Property Management, Real Estate, Building Services, Customer Services, or related disciplines. Experience: Minimum 2 years of relevant experience in property handover or customer service, with experience in upscale residential properties being a definite advantage. Skills: Excellent time management, ability to work independently and under pressure, good negotiation and analytical skills, and the ability to interact with co-workers and customers in a flexible, proactive, and efficient manner. Why should you consider this opportunity? Our client offers an attractive remuneration package and other benefits, such as: Double Pay Performance bonus Health Insurance How to apply Ready to join this role? Click Apply now to submit your resume and share your availability and expected salary with us We are excited to welcome applications from all backgrounds and encourage you to be a part of our transformative journey. All information received will be kept strictly confidential and will be used only for employment-related purposes. Your application will include the following questions: Which of the following statements best describes your right to work in Hong Kong? What's your expected monthly basic salary? How much notice are you required to give your current employer? What can I earn as a Customer Relations Officer #J-18808-Ljbffr
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SENIOR PROPERTY OFFICER
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Tsuen Wan District, Hong Kong SAR China Harriman Property Management Limited Full timeSENIOR PROPERTY OFFICER / PROPERTY OFFICER (Residential) Harriman Property Management Limited (PMC Licence Number: C- ), a wholly-owned subsidiary of Wheelock Properties, is a leading property management company in Hong Kong. With a history spanning over 55 years, our commitment to quality service has been recognised through numerous industry accolades,...
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(Senior) Procurement Officer
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(Senior) Marketing Officer
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Senior Technical Officer/Technical Officer
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(Senior) Quality Assurance Officer
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(Senior) Officer
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Tsuen Wan District, Hong Kong SAR China SmartHire by SEEK Full time(Senior) Officer - Leasing (Residential) Add expected salary to your profile for insights Our client is seeking a (Senior) Officer - Leasing (Residential) to join their team! About Our Client Our client is a leading real estate developer committed to creating spaces that enrich lives and drive prosperity. They are known for their innovative approach and...
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Senior Human Resources
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Senior Residential Property Officer
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Tsuen Wan, Hong Kong SAR China Kai Shing Management Services Ltd Full timeA leading property management company in Hong Kong is seeking a Senior Property Officer for residential properties in Tsuen Wan. The ideal candidate will have at least 5 years of relevant experience, leading teams and managing residents. Responsibilities include providing high-quality management services, handling enquiries, and coordinating with...
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Senior Information Security Officer
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Senior Project Officer, Marketing
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Tsuen Wan, Hong Kong SAR China Brand Story Asia Limited Full timeSenior Project Officer, Marketing & Event BW Design Centre has office in Hong Kong and China, having over 100+ people team. As the leading interior design firm in Hong Kong and Asia Pacific, BW upholds its core values of Passion, Integrity and Professionalism in providing the best commercial design solution to help customers building spaces for their future....