Underwriting, Consultant

Join to apply for the Underwriting, Consultant role at AIA Hong Kong and Macau . 5 days ago Be among the first 25 applicants. At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. It’s about finding new ways to not only better people’s lives, but to better the communities and environments we live in. We need great Actuaries who want to be part of something bigger than finance alone. Because the better we can nurture our financial wellbeing as an organisation, the better we can support and make a difference for our customers when they need us most. By ensuring our products are well designed and priced, analysing business performance and ensuring proper management of insurance policies in-force, you’re not just safeguarding AIA’s financial wellbeing. You’re securing a better future for the people and communities we serve – today, tomorrow and for generations to come. If that interests you, read on. About The Role Position Objective: Lead the underwriting function with a strategic focus on digital transformation, automation, and AI‑driven initiatives. Drive operational excellence, risk management, and continuous improvement across all underwriting processes. Champion cross‑functional projects to enhance straight‑through processing, auto underwriting, and AI model deployment. Oversee pending ratio analysis and implement improvement strategies. Roles And Responsibilities Develop and execute the underwriting strategy, aligning with company goals and regulatory requirements. Lead and manage large‑scale projects including straight‑through process (STP), auto underwriting, and AI model implementation. Oversee the design, testing, and rollout of new underwriting systems and digital tools. Analyze underwriting performance metrics, including pending ratios, turnaround times, and quality indicators; drive initiatives to improve results. Collaborate with IT, data science, product, and distribution teams to deliver innovative solutions and optimize workflows. Ensure robust risk assessment and compliance with internal policies and external regulations (AML, KYC, sanctions, etc.). Manage and mentor a team of underwriters and project specialists, fostering a culture of high performance and continuous learning. Oversee complex case escalations and provide expert guidance on high net worth and jumbo cases. Prepare and present regular reports to senior management on project progress, operational performance, and strategic recommendations. Drive stakeholder engagement, building strong relationships with agency, distribution partners, and external vendors. Support business development by partnering with sales, marketing, and product teams to enable new business opportunities. Lead change management efforts for new processes, systems, and regulatory updates. Handle ad‑hoc projects and assignments as directed by senior leadership. Job Requirements Bachelor’s degree or above, preferably in Business, Finance, Data Science, or related discipline. Minimum 8 years of relevant experience in insurance underwriting, with at least 4 years in project management or process improvement. Proven track record in leading digital/AI projects in underwriting or operations. Strong analytical, problem‑solving, and project management skills. Excellent communication and stakeholder management abilities. Proficient in MS Office and data analysis tools; experience with underwriting systems and AI platforms is an advantage. Good command of written and spoken English and Chinese; proficiency in Mandarin is a plus. Professional qualifications (e.g., FLMI, LOMA) are an added advantage. Others You are required to obtain relevant license if your job involves in regulated activities. Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date. Seniority level Mid‑Senior level Employment type Full‑time Job function Finance and Sales Industries Insurance Referrals increase your chances of interviewing at AIA Hong Kong and Macau by 2x Get notified about new Underwriting Consultant jobs in Hong Kong, Hong Kong SAR. #J-18808-Ljbffr