Business Process Analyst: IT Transformation

A leading technology company based in Hong Kong is seeking a skilled Business Process Analyst to lead initiatives in optimizing call center operations through AI and automation. The ideal candidate will possess a degree in Business Administration or Information Systems and have over 3 years of relevant experience. Strong analytical skills, effective...

Direct message the job poster from PURVIEW CEI Certified, Talent Acquisition Professional / Executive Search We are seeking a highly skilled KY Process Analyst with strong experience in Hong Kong retail banking and wealth management including Non-resident Customer NRC journeys. The ideal candidate will translate regulatory policies and internal procedures...

Responsibilities Leadbusiness process reengineering initiatives to simplify, automate, and optimize call center operational and analytic processes. Conductprocess mapping, gap analysis, and value stream analysis to identify AI/automation opportunities. Collaborate withcross-functional teams (IT, Business Units, Training & QA, etc.) to define requirements,...

A leading insurance company in Hong Kong seeks a passionate Lead Business Analyst to spearhead transformation and process improvement efforts. The ideal candidate will lead workshops for business requirements, analyze processes, and develop business cases. With over 6 years of experience in Business Analysis, especially in the Insurance industry, the right...

A leading telecommunications company is looking for a Business Analyst/ System Analyst to drive AI-driven transformation across multiple business units. The successful candidate will optimize business processes, identify automation opportunities, and support the execution of AI use cases. They should have a Bachelor’s degree, strong analytical and...

Great Learning Platform Various Projects Exposure About Our Client The employer is a large organization operating in the technology industry. They are known for their expertise in delivering cutting‑edge solutions and fostering a collaborative working environment. Job Description As a Digital Transformation Consultant/Business Analyst, your main...

A leading recruitment firm in Hong Kong is seeking a Digital Transformation Consultant/Business Analyst to enhance client processes through innovative strategies. You will analyze business operations, collaborate with stakeholders, and develop impactful solutions within the technology sector. Ideal candidates will possess strong analytical abilities,...

Business Analyst - Finance Transformation (Investment Bank) Leading international investment bank looking to recruit a Business Analyst to work within Finance Change. The successful Business Analyst will have strong Finance domain knowledge to be able to capture user requirements, and also be comfortable working with IT for solution design and delivery. My...

A leading global financial institution is seeking a Senior Business Analyst to transform its Asset Services offerings in Hong Kong. This role involves collaborating extensively with cross-functional teams, designing process maps, and developing key performance indicators. Success requires strong knowledge of post-trade operations and flexibility in managing...

Manager, Process Enhancement and Transformation Maintain, review, and enhance the Bank's AML/CFT systems, including transaction monitoring and sanctions/name screening, through regular testing, system tuning, and upgrades. Assist the Team Head in planning, executing, and implementing AML/CFT-related Regtech and Fintech projects, transforming initiatives into...