Senior Manager, Claims Services
4 days ago
We are looking for an experienced and strategic Senior Life Claims Manager to lead complex claims assessments and drive operational excellence within our Life Claims team. The successful candidate will have deep expertise in handling major and minor life claims, with a strong focus on high-net-worth medical cases. This leadership role involves mentoring team members and contributing to claims governance and process improvement. Responsibilities Lead the assessment of complex life, critical illness, and high-net-worth medical claims Ensure compliance with internal policies and regulatory requirements Oversee claims governance, audit readiness, and risk management Mentor and coach claims team members to enhance technical capabilities Collaborate with senior management on claims strategy and portfolio insights Represent the claims function in cross-functional initiatives and client engagements Preferred Skills Extensive experience in life insurance claims adjudication, including complex and high-value cases Proven ability to manage high-net-worth medical claims Strong people leadership Advanced analytical and decision-making skills Excellent communication and stakeholder management Familiarity with claims systems and regulatory frameworks High level of professionalism and discretion Qualifications Bachelor’s degree in Insurance, Business Administration, Nursing or related field Minimum 8 years of life claims experience, with exposure to high-net-worth portfolios Professional certifications in insurance or medical underwriting are an advantage Experience in team leadership or supervisory roles Fluency in English; proficiency in Mandarin or Cantonese is a plus We offer 5-day work, attractive salary, MPF, group life and group medical insurance; and excellent career development opportunities to the right candidate. We are an equal opportunity employer and welcome applications from all qualified candidates. Application forms and resume will be kept for a period of 24 months after completion of the recruitment process. (All information will be held in strict confidence and only be used for recruitment purpose). #J-18808-Ljbffr
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Assistant Claims Manager
4 days ago
Kowloon, Hong Kong SAR China Chevalier Group - Insurance Services Full timeChevalier Insurance Company Limited is one of the major property and casualty insurers in Hong Kong. We underwrite a whole range of general insurance business. Our leading position is further strengthened by our professionalism and deep knowledge of the field, as well as by the provision of value-added services for injured workers. Responsibilities Manage...
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Senior Manager, Claims Service
2 weeks ago
Kowloon, Hong Kong SAR China Hang Seng Bank Full timeSenior Manager, Claims Service - Hang Seng Insurance - Hang Seng Bank (HK) Join to apply for the Senior Manager, Claims Service - Hang Seng Insurance - Hang Seng Bank (HK) role at Hang Seng Bank. Be among the first 25 applicants. Some Careers Have More Impact Than Others If you’re looking for a career where you can make a real impression, join Hang Seng...
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Senior Claims Operations Lead
2 weeks ago
Kowloon, Hong Kong SAR China Hang Seng Bank Full timeA leading banking institution in Hong Kong is seeking a Senior Manager, Claims Service to oversee the Claims Team and ensure high-quality service delivery. The role involves managing claims assessments and compliance with internal and external regulations. Ideal candidates will be university graduates with significant experience in claims and team...
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Senior Claims Service Manager
2 days ago
Kowloon, Hong Kong SAR China HSBC Full timeA leading financial institution in Hong Kong is seeking a dedicated Claims Manager to oversee the Claims Team. You will be responsible for managing claims assessments and ensuring compliance with regulations. The ideal candidate will have a university degree, proven experience in claims management, and possess strong communication skills in both English and...
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Kowloon, Hong Kong SAR China Pacific Prime Insurance Brokers Ltd Full timeClaims Manager – Employee Benefits/Medical Claims Pacific Prime is a global insurance broker established in Hong Kong in 2000. With 17 offices and over 1000 employees around the world, we deliver a wide range of insurance solutions, including group health insurance, employee benefits, property & casualty insurance advice and solutions to individuals,...
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Claims Officer
2 days ago
Kowloon, Hong Kong SAR China Chevalier Group - Insurance Services Full timeChevalier Insurance Company Limited is one of the major property and casualty insurers in Hong Kong. We underwrite a whole range of general insurance business. Our leading position is further strengthened by our professionalism and deep knowledge of the field, as well as by the provision of value-added services for injured workers. Responsibilities Supervise...
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Assistant Claims Manager
4 days ago
Kowloon, Hong Kong SAR China Delken Group Limited Full timeOur client is an authorized insurer to facilitate retirement financial planning through provision of annuity products in Hong Kong, they are currently seeking for an Assistant Claims Manager to join their team. Assistant Claims Manager Responsibilities: To monitor claims quality and ensure our committed service standards are met; To handle matters ranging...
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Claims and Recovery Senior Executive
4 days ago
Kowloon, Hong Kong SAR China Delken Group Limited Full timeOverview Our client is a Global Company that innovates, optimizes and drives the supply chains and marketing promotions of many of the best known brands in the world. They are now seeking a Claims and Recovery Senior / Executive (Marine Claims) to join their team. The Senior Executive for Claims and Recovery will review and investigate claims to help arrive...
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Senior Marine Claims
4 days ago
Kowloon, Hong Kong SAR China Delken Group Limited Full timeA global logistics provider is seeking a Claims and Recovery Senior / Executive (Marine Claims) in Hong Kong. The successful candidate will manage claims processes, analyze claims patterns, and liaise with internal and external parties. This role requires 5-7 years of experience in insurance and claims, as well as strong negotiation and analytical skills....
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Senior Manager, Claims Service
2 days ago
Kowloon, Hong Kong SAR China HSBC Full timeSome careers have more impact than others. If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further....